Front of House Team Member

3 days ago


Sutton Coldfield, United Kingdom The White Horse Full time

Front of House Team Member

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service and address any guest inquiries or concerns
- Take food and beverage orders accurately and efficiently
- Upsell menu items and promote daily specials
- Collaborate with kitchen staff to ensure timely and accurate order delivery
- Maintain cleanliness and organization of the dining area
- Assist with food preparation as needed
- Process guest payments and handle cash transactions
- Follow all food safety and sanitation guidelines
- Contribute to a positive team environment

**Experience**:

- Previous experience in a hospitality or restaurant setting is preferred
- Knowledge of food safety practices and culinary terminology is a plus
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent time management skills

If you are passionate about providing exceptional guest service, enjoy working in a team-oriented environment, and have a desire to learn and grow in the restaurant industry, we would love to hear from you Join our dynamic team as a Front of House Team Member today.

Please note that this is not an exhaustive list of responsibilities and qualifications required for this position. Employment is contingent upon successful completion of a background check.

**We are an equal opportunity employer committed to hiring a diverse workforce.**

**Job Types**: Full-time, Part-time, Permanent, Apprenticeship

**Salary**: £8.38-£10.42 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Employee stock purchase plan
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Sutton Coldfield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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