Gda Apprentice Finance Support Assistant

**Greenwich Direct Apprentice**ship**:
**An opportunity for external applicants**:
**WORK EARN LEARN**:
**GDA Apprentice Finance Support Assistant****:

- work, earn and learn**

The Finance Support Team in Finance & Legal Services of the Royal Borough of Greenwich is responsible for the scanning, indexing and initial processing of postal and electronic items to a number of services within the directorate.

We are looking for someone with a keen interest in business administration, who is eager to learn, and is driven and self-motivated to deliver high quality work for a truly unique and exciting London borough.

Professional Duties:
The apprentice will be expected to:

- As allocated by your line managers, perform a range of basic administrative duties which include specific tasks related to the formal qualification.
- Work with colleagues, taking instruction, making notes and meeting the basic needs of the team.
- Deal politely with other council employees and customers. After training, be able to deliver an acceptable level of customer service at all times.
- Handling calls made to the service/team, logging the calls and ensuring all the necessary information is gathered from the caller. Dealing with basic queries and directing all other calls to the appropriate team member/service.
- Undertake general administrative duties including photocopying, scanning and basic letter writing.

Team Specific Tasks:

- Under direct supervision to learn about and work towards undertaking duties related to Finance Support Assistant role. Throughout the Apprenticeship programme to assist senior staff in the following duties:

- Checking computer systems for references
- Preparing documents for scanning
- Scanning/Capturing documents into the department’s document management system
- Indexing digital documents with relevant references
- Collating and enveloping letters for posting
- Liaising with other departments with regards to the duties of the post

Personal Development:

- To undertake a varied programme of work experience, practical and theoretical training leading to a recognised apprenticeship qualification in Business Admin level 3 as part of an apprenticeship programme.
- To actively participate in their own development plan, which will be agreed with the line manager and the assessor from the training provider. To undertake the requirements of the academic element of the apprenticeship (e.g. attendance at college and completion of academic work). A minimum of 20% of working week will be allocated to this.

As a Royal Greenwich apprentice, there are many fantastic benefits you can enjoy. Please refer to the link ‘Benefits of working for us’ to learn more.

**How to apply**:
These opportunities are also open to
- _Children 16 to 18 years who are looked after and have been for more than 13 weeks (which does not need to be all one period); AND_
- _*To care leavers who can be young people aged between 16 and 24 years (to 25th birthday) who were looked after by Children’s Services for a period of 13 weeks or more since the age of 14 (which does not need to be all one period) but must include a time after the 16th birthday._

Please note: to be eligible for funding to complete the apprenticeship qualification you must have ordinarily been a resident in the UK for at least the previous three years before the start of the apprenticeship and have the right to work in the UK.

The main eligibility criteria:

- As some young people may turn 16 between the end of June and beginning of September (they would need to wait until they are 16 before starting their apprenticeship)
- Not already qualified to the same or higher level in the same field
- Working at the specified level in maths and English required for the qualification
- Applicants who do not hold GCSE or Functional skills in maths and English will be tested for suitability

As part of the screening process, you will need to demonstrate that you meet the maths and English skills criteria. This can either be by providing evidence of your GCSE’s or functional skills certificates. If you do not have these, you will be invited to attend a testing session at the Professional Development Centre, 1 Waterdale Road, SE2 0HT.

If you have not achieved the GCSE’s maths and English or equivalent functional skills, the screening process will assess the below for:
Customer Service level 2 - you must demonstrate you can achieve level 1 maths and English

Business Admin level 3 - you must demonstrate you can achieve level 2 maths and English

The following are acceptable forms of proof of address:

- Recent bank statement (dated within the last 3 months)
- Household utility bill (electricity, gas, water, dated within the last 3 months)
- Council Tax bill
- Official letter from the benefits agency/ HMRC
- National Insurance letter
- NHS card or letter of confirmation from your GP practice
- A rental agreement/mortgage statement for your current residence

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