Claim Professional

- Who Are We?


- Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

- Job Category
Claim

- Target Openings
1


- What Is the Opportunity?


- Under general supervision provides market leading expert claim handling in areas of investigation, evaluation, negotiation and resolution of assigned claims in accordance with the Company's policies, procedures, best practices and controls at all times on claims arising from Solicitors and other Professional Indemnity lines of business. This job does not manage others.

What Will You Do?
- Provides market leading claim service working closely with the Professional Risks Claim team and the broader business to deliver and enhance the claim offering.
- Collaborates with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends.
- Partners with Underwriting to sell and market business and strengthen external client relationships.
- Opens new claims and sets reserves; carries out early, appropriate investigations in respect of policy coverage, liability and quantum and provides legal assistance as necessary.
- Negotiates settlement of claims and communicates on cover.
- Ensures that vendors provide a market leading, cost effective service to both insured and the company by continually monitoring their performance, cost and quality.
- Maintains a close working liaison with underwriters and risk management, and where appropriate, promotes the interests of Travelers by working with other business areas.
- Attends the Insured and Brokers and s the values of the department and the company and the services that it provides.
- Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.
- Other duties as assigned.
- Perform other duties as assigned.
- Thorough experience and sound judgment handling Financial lines claims with a strong emphasis on Solicitors professional negligence claims.
- Thorough technical expertise with proven track record managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures preferred.
- Advanced communication skills.
- Intermediate strategic planning.
- Intermediate business perspective.
- Intermediate ability to build collaborative relationships.
- Intermediate openness to influence, flexibility.
- Intermediate team work.
- Advanced credibility.
- ACII or equivalent insurance certification preferred.

What is a Must Have?
- Legal Degree / LLB (or equivalent) is required.
- Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker).

What Is in It for You?
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan (“GPPP”). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you’re eligible for five free counseling sessions with a licensed therapist.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

- Employment Practices

- Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.


- so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit




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