Business Administration Apprenticeship

7 days ago


Leicester, United Kingdom LMP Group Full time

**The Dimblebee Catering Company are an award winning catering company providing high end catering, staffing and customer service for weddings, parties and corporate events all over Midlands.** **We have an exciting opportunity for an experienced customer service based Office Assistant to join our events team in Leicester.** **As our Office Assistant working along side of Events & Wedding Manager, responsibilities will be to develop and manage all areas of Weddings and Events. You should have a warm, personable nature and a can-do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.** **You must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service.** **Apprenticeship Summary** - ** Hours**: Monday to Friday - 8:30am till 5:00pm - **Wage**: £5.28 per hour for 1st year, 2nd year NMW for your age - **Position: Office Assistant**: - **Location**:Unit 10, Linwood Workshops, Linwood Ln Leicester LE2 6QJ - **Expected Duration**: 18 months - **Training**: Level 3 Business Administration Apprenticeship Standard **Key responsibilities**: - Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality - Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet - Take enquiries and bookings in an efficient manner - Maintain and manage the events diary ensuring all bookings are inputted directly upon receipt and updated where necessary. - Be familiar with all Meetings and Events Diary Standards of Operation. - Handle all telephone and written enquiries as to availability for potential wedding or function space. - Ensure the complete administration and execution of all planned events. - Effectively communicate ensuring leads are responded to in the required time and regular contact is made to the progress of each booking. - Be able to act with initiative, planning for the future and possible consequences. Be pro-active in getting things done and exceed expectations of both guests and colleagues where possible. - Prepare all quotations, proposals and contracts according to the client’s requirements - full understanding of the business required **Desired attributes for Office Assistant** - Has a passion and commitment to customer service - Well organised and structured in your approach - Confident personality with presence - Forward thinking - Have experience of working within customer service sector - Be smart and professional in appearance with a "can do" attitude and excellent communication skills - Committed to following procedures and ensuring tasks are fully completed **Benefits**: - Flexible schedule - On-site parking



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