Administration Team Leader

CLINICAL & MEDICAL

Administration Team Leader

**Administration Team Leader**

Wimbledon, London | Physiotherapy | Permanent | Full Time
37.5 hours per week

Who is Britain’s largest Healthcare Charity? We are. Through our award-winning hospitals and leisure facilities, we’re looking after the nation’s health like no one else. We’ll give you more time to care for and get to know your patients and their families. So, if you want to work where you can bring your passion for nursing to life, look no further.

As a team leader, you will be responsible for the departments' administrative and reception processes, supervising and ensuring excellent customer and colleague service and that the needs of the business are met including managing, appraising, and interpreting data, information and / or situations. You'll ensure that work is carried out to deadlines and within agreed departmental practices and procedures, supporting the Head of Department(s) in the day to day running of the reception / booking teams and providing leadership in their absence. You'll act as a point of contact for Medical Secretaries and Consultants to ensure coordination between consultation and diagnostic testing for improved patient experience.

**As our Administration Team Leader, you will**:

- Work closely with Medical Secretaries and Consultants to manage clinics, ensuring coordination between consultation and diagnostic testing (in accordance with consultant preference) for improved patient experience
- Handle all enquires, queries and requests efficiently and effectively, escalating appropriately where necessary
- Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format, in an accurate and timely manner, to agreed format and standards
- Be fully trained on both Reception areas to enable cover if required and/or support for the team should they have any issues
- Participate in the induction, training and mentoring of new staff

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. At Nuffield Health, you can access everything from free gym membership to private healthcare and financial advice. At Nuffield Health, we take care of what’s important to you.

**Nuffield Health Parkside Hospital.**

Parkside Private Hospital is one of the leading private hospitals in South-West London. We opened in 1983 and are located opposite Wimbledon Common. Our hospital is easily accessible from Central London and the surrounding areas.

For over 35 years, we have provided first-class independent healthcare for the local community.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationWimbledon - London
- Contract typePermanent
- ReferencePSH195

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Emotional Wellbeing Support

Access to our Emotional Wellbeing services and discounted virtual, telephone, and face-to-face treatment.

Season Ticket Loan

Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.