Personal Assistant to Director

**remote work - flexitime M-F (or work when you want) or work out of dudley head office (trafalgar House)**

**Job overview**

Providing PA support to the Senior Operational Manager (SOM) for Inpatients and ECT - Older Adult Division; key priorities will be organising diaries and work schedules, preparing papers, prioritising work and bringing forward items and files for attention, maintaining diaries and arranging appointments/meetings as required.

**Main duties of the job**

Providing high quality administrative, clerical and secretarial support which will include taking minutes at high-level Trust meetings and committees. Required to work on own initiative and ability to plan work in accordance with the needs of the service; liaising with other teams, departments and external agencies as required.

**Working for our organisation**

At Black Country Healthcare NHS Foundation Trust, we’re building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.

The Trust is rated ‘Good’ from CQC (Care Quality Commission) and will become the lead provider for mental health services across The Black Country. We have recently invested in newly created clinical divisions and are currently developing new models of integrated primary and secondary care for adults and older adults, as well launching a far-reaching inpatient strategy, working to eradicate dormitories and building new facilities.

This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families.

**Detailed job description and main responsibilities**
- Prioritising all incoming work on a daily basis, including responding quickly and appropriately to urgent / important issues.
- To ensure that comprehensive administration systems are in place to facilitate the smooth running of a high quality administration service.
- All administrative activities are to be executed with maximum efficiency and effectiveness, with particular emphasis upon appropriateness, accuracy and timeliness whilst operating with the highest level of discretion to attract the full confidence of the Senior Operational Managers.
- To confidently use judgement on urgent matters and on issues that can be dealt with by other senior managers/direct reports; staff; or other departments, preparing background information on issues as required.
- To plan and organise meetings as required, ensuring that adequate preparation is taken for the meeting to run smoothly.
- To ensure that the Eroster is maintained and submitted in accordance with the Trusts’ policy:

- To assist with the recruitment and appointment of staff using the Trusts recruitment system, policy and procedures to ensure that newly appointed staff have all necessary pieces of equipment, including IT accounts and ID/Access Badge on 1st day of work.

**Person specification**

Qualifications, Knowledge, Experience, Skills
Essential criteria
- RSA/OCR II Word Processing (or demonstrable experience)
- Previous administrative/secretarial experience
- Excellent communication / interpersonal skills.
- Proficient knowledge of computer packages, including Microsoft Office and keyboard skills.
- Knowledge of confidentiality
- Ability to work as part of a team.
- Ability to prioritise own workload and work to deadlines.
- Ability to use own initiative
- Be compassionate, empathetic and caring to everone
- Flexible
- Willing to learn and develop existing skills

Desirable criteria
- Good Standard of Education - to A level standard or equivilent (or relevent experience will be considered)
- Patient/public facing experience
- Use of electonic meeting management systems

**Job Types**: Full-time, Permanent

**Salary**: £23,949.00-£26,282.00 per year

**Benefits**:

- Additional leave
- Childcare
- Company car
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Free or subsidised travel
- Gym membership
- Referral programme
- Sick pay
- Store discounts
- Wellness programmes
- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
all covid precautions taken

Ability to commute/relocate:

- Dudley, West Midlands: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Previous administrative/secretarial: 2 years (required)
- PA: 1 year (preferred)

Licence/Certification:

- RSA/OCR II Word Processing (or demonstrable experience) (required)
- Use of electonic meeting management systems (preferred)

Reference ID: 285-2965a-MH