Contact Centre Quality and Compliance Executive

2 days ago


Thurrock, United Kingdom Huntress Full time

Contact Centre Quality and Compliance Executive

Our client a leading UK supplier to homes and businesses based in Thurrock is seeking a Quality and Compliance Executive to join their team.

Monday to Friday

**Salary**: £28,000

Core Responsibilities:

- Monitor, coach, and grade Customer Service agent's interactions with customers.
- Design and deliver training aligned with company expectations.
- Drive the quality, Improve customer experience and identify opportunities for enhancement
- Identify skill needs and gaps and recommend appropriate coaching

Skills & Experience:

- Excellent communication and time management skills.
- Experience in quality monitoring and compliance
- Ability to influence and drive process improvements.
- Proactive and adaptable with a passion for quality and training.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



  • Thurrock, United Kingdom GEDU Global Education Full time

    Join to apply for the Governance and Compliance Manager role at GEDU Global Education. 3 days ago Be among the first 25 applicants. Role Purpose To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist...


  • Thurrock, United Kingdom GBS Group (UK) Full time

    Role Purpose To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures keeping informed by the relevant...


  • Thurrock, United Kingdom TCHC Group Full time

    **Peterborough**: **Associate**: **£120 per day**: - Job Description **Thurrock**: **Apprenticeship**: **£12,480***: - Job Description **What are we looking for?**: Are you ready to kickstart your career in education administration? Are you enthusiastic, organised and motivated with effective communication skills? TCHC is offering an exciting...


  • Thurrock, United Kingdom Thurrock Council Full time

    Quality Assurance Officer – Housing Repairs and Maintenance Salary: £33,531 - £38,052 per annum Grade D | Permanent Contract | Full-time 37 hours per week Our customers are at the heart of everything we do. As one of our Quality Assurance Officers you will liaise with staff across various departments, residents, and contractors on a daily basis, ensuring...


  • Thurrock, United Kingdom Vennta Ltd Full time

    **Job Overview** We are seeking a Chief Quality Officer to oversee and enhance our quality management processes. To identify any weaknesses in systems and controls, to develop and implement processes and procedures to reduce the risk for fraud to be committed. To manage a comprehensive Intelligence, Investigation, and Prosecution operational case management...


  • Thurrock, United Kingdom GEDU Global Education Full time

    An international educational institution in Thurrock is seeking a Governance and Compliance Manager to oversee corporate governance and provide high-quality support to various boards and committees. The ideal candidate will possess an excellent understanding of higher education governance, outstanding communication skills, and the ability to thrive in a...


  • Thurrock, United Kingdom GEDU Services Full time

    A leading educational organization located in Thurrock is seeking an Executive to manage corporate governance delivery. This role entails high-quality servicing for the Board of Directors and Executive Boards. Candidates should have a strong understanding of HE governance, excellent written communication, and interpersonal skills. Additional responsibilities...


  • Thurrock, United Kingdom GBS Group (UK) Full time

    A leading governance consultancy in Thurrock seeks a Governance Manager to manage corporate governance delivery and support senior boards. You will coordinate governance calendars, ensure accurate reporting, and provide high-quality guidance to ensure compliance. Ideal candidates will possess excellent organizational and communication skills and a strong...

  • Marketing Executive

    2 weeks ago


    West Thurrock, England, United Kingdom Savills Full time £45,000 - £55,000 per year

    Senior Marketing Executive – Lakeside Shopping CentreCreate Moments. Build Community. Shape the Future of Lakeside.Lakeside Shopping Centre is more than just a retail hub, it's an iconic destination at the heart of Essex life. With over 250 stores, a vibrant dining scene, and a packed events calendar, Lakeside continues to evolve as one of the UK's leading...

  • Care Manager

    4 days ago


    Thurrock, United Kingdom Caremark Ltd Full time

    Overview Hours : Full Time Do you want to work for one of the leading home care providers in the UK? Are you a driven and passionate person who wants to make a real difference in your local community? Are you looking to help build and grow a successful domiciliary care office? Caremark Thurrock, the Mark of EXCELLENT Care, is currently searching for an...