Customer Service Advisor
3 days ago
You will join us as a Customer Service Advisor and will liaise with customers on all aspects of the business of the organisation to ensure customer satisfaction and a high quality service are maintained at all times.
**Customer Service Advisor Responsibilities**:
- Ensure all enquiries and problems are answered promptly, investigated and resolved, within the Customer Service guidelines and Standing Financial Instructions.
- Make decisions on and process customer requests for direct issues, special picks and emergencies, liaising with all associated departments.
- Investigate missing orders and where necessary authorise customer 'credits' or 'declines' within a given limit.
- Advise customers of suitable alternative products and place orders where necessary on their behalf.
- Act as a point of contact between internal departments and customers, ensuring information is disseminated to both.
**Customer Service Advisor Requirements**:
- Strong administration skills
- Working experience of Microsoft Excel and Word
- Experience working in a confidential environment
- Good written and verbal communication skills
- Customer focussed
- Previous customer service experience desirable
**About Unipart Group**:
You may remember Unipart as the company who in the 1970s revolutionised the automotive parts industry. Unipart is a different company today with clients such as Vodafone, BSkyB, Jaguar Land Rover and the NHS. The Unipart Group is an independent manufacturing,logistics and consultancy company that employs nearly 10,000 employees worldwide and has an annual turnover of more than £1 billion.
**Location**: Maidstone, Kent ME16 0LW
**Contract Type**: Permanent
**Hours**: Full or Part Time - 9am to 5pm Monday to Friday, or 9am to 5pm Monday to Thursday
**Salary**: £20,381.10 per annum (salary will be pro-rata’d if part-time hours)
You may have experience of the following: Customer Service Advisor, Customer Service Executive, Customer Service Officer, Customer Service Representative, Contact Centre Operative, Client Services, Customer Service Agent, Call Centre Operative, Customer Support,Client Support, etc.
Ref: 107 751
-
Customer Service Advisor
1 week ago
Allington, United Kingdom Manpower UK Ltd Full timeCustomer Service Advisor Salary: £12.60 per hour (Living Wage Employer)Location: Porton Down, Salisbury, SP4 0JQHours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of...
-
Junior IT Helpdesk
1 week ago
Allington, United Kingdom Manpower UK Ltd Full timeA leading staffing agency in the UK is seeking a Customer Service Advisor for a role that involves being the first point of contact for customers. You will provide 1st line IT support and ensure an exceptional service experience. The ideal candidate will have strong communication and problem-solving skills, with a passion for customer service. Full training...
-
Customer Service Advisor
1 week ago
Allington, Wiltshire, United Kingdom Manpower UK Ltd Full timeCustomer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of...
-
Health & Safety Advisor
1 day ago
Allington, United Kingdom FCC Environment Full timeHealth & Safety Advisor Position at FCC Environment. Join to apply for the Health & Safety Advisor role at FCC Environment. Hours: 37.5 hours per week Location: Allington EFW, ME16 0LE Base pay range This range is provided by FCC Environment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Our promise...
-
HR Advisor
3 days ago
Allington, United Kingdom Advo Group Full timeYou require a strong background in HR & CIPD level 5 or equivalent or relevant work experience to manage a portfolio of clients receiving outsourced HR support.This is a permanent full time position with a competitive salary of £33,000 - £38,000 per annumDOE, along with company car allowance, quartlery onus scheme, commission and competitive benefits...
-
Field Service Engineer
6 days ago
Allington, Kent, United Kingdom Luton Bennett Full timeField Service Engineer (Commercial Laundry - Washers, Dryers, Ironers) Kent Circa £36,000 Basic DOE + Overtime (1.5x Monday - Saturday, 2x Sunday OTE Approx. £4,000 to £6,000 Extra) + Call Out (1/4 Weekends) + Monthly Bonus Scheme + 28 Days Holiday + 8 Bank Holidays + Company Pension + Private Medical +Company Vehicle + Mobile Phone + Tablet Monday to...
-
Charity Retail Shop Manager – Lead Sales
2 weeks ago
Allington, United Kingdom Lewis Manning Full timeA local charity organization is seeking a motivated retail manager to oversee their shop in Boscombe East. The role requires experience in retail along with excellent people management and organizational skills. You will be responsible for delivering sales, maintaining store standards, and providing exceptional customer service. Applicants should possess a...
-
Transport Supervisor Late
7 days ago
Allington, United Kingdom Unipart Logistics Full timeAs a Transport Supervisor you will deliver cost effective and compliant transport operations. In the role you will develop the transport function and plan, co-ordinate, supervise, and report upon the work activities within the transport operation; providingeffective communication, leadership, motivation, training and development in such a way that the...
-
Cleaning Operative
1 week ago
Allington, United Kingdom Industrial Site Maintenance Full time**Job description** Industrial Site Maintenance is recruiting for a cleaning operative to work with one of our clients based in Allington. This role will include - Maintain a clean and safe working environment - Adhere to all ISM and client health and safety rules and requirements - Wear any required personal protective equipment (PPE) or site-specific...
-
Legal Secretary
5 days ago
Allington, United Kingdom G2 Legal Limited Full timeThis is an excellent opportunity for an experienced Legal Secretary to work for an established firm with offices throughout London and Kent. This position will be based in the Maidstone office. You will run your own caseload and duties will include: - Opening and closing files - Liaising with clients - Producing correspondence - Ordering online searches -...