Medical Receptionist

7 days ago


Belfast, United Kingdom Templemore Medical Centre Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage appointment scheduling, confirmations, and cancellations.
- Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
- Answer phone calls promptly, directing calls to appropriate staff members.
- Process patient forms accurately.
- Maintain a clean and organised reception area to create a welcoming environment for patients.
- Collaborate with medical staff to ensure efficient patient flow and address any issues that may arise.

**Requirements**:

- Proven experience in an administrative or office role, preferably within a healthcare setting.
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Proficiency in using office equipment such as computers, printers, and telephones.
- Familiarity with medical terminology and healthcare procedures is advantageous but not essential.
- A compassionate attitude towards patients, displaying empathy and understanding in all interactions.
- Ability to work collaboratively within a team while also being self-motivated.

**Job Types**: Part-time, Permanent

Pay: From £11.44 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Overtime

Work Location: In person

Application deadline: 14/02/2025



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