Client Service Associate
3 days ago
We are a Fintech company with a difference, we use innovative technology to develop the most easy-to-use and transparent financial trading platform on the market.
We’re seeking a **Client Services Associate** to join our team and help spread our message.
**Key responsibilities**:
- Conduct virtual tours of the trading platform to showcase its features and functionalities
- Address and resolve client issues efficiently, ensuring high levels of satisfaction
- Build and maintain client trust through professional support and meeting service levels
- Stay informed about the competitive landscape and have a thorough understanding of financial markets
- Gather and analyse client feedback to identify areas for improvement in the client experience
- Maintain open and effective communication with other departments to promptly resolve any issues that arise.
**Requirements**:
- Exceptional interpersonal skills with a strong client-centric approach
- Outstanding communication abilities, both verbal and written
- Strong listening skills, with the ability to effectively understand and address the needs of clients
- ** Flexibility to work varied shifts from Monday to Friday, with hours ranging from 7:00 AM - 4:00 PM to 11:00 AM - 8:00 PM**:
- Eagerness to learn about financial markets and how clients trade using CFD and Spread Betting accounts.
**What we offer**:
- 25 days annual leave
- Private Medical Insurance for you and your family after probation
- Death In Service
- EAP
- Season Ticket Loan after probation
- Cycle to Work after probation
- Global Exposure
-
Client Service Associate
3 days ago
London, United Kingdom Page Personnel Finance Full timeThe Client Service Associate will focus on the long-term success of their investors. As a Senior Training Associate, you'll play a meaningful role in providing the best in class support to their UK Personal Investor business. Working in training will giveyou the opportunity to help make their crew the best they can be when it comes to serving their...
-
Client Service Associate
5 days ago
London, United Kingdom Page Personnel Full timeClient Service Associate for a rapidly growing fintech company in London - Permanent position with lots of progression and support **About Our Client**: The financial services client based in London is one of the world's leading wealthtech companies with a service offering which includes data & analytics, portfolio & reporting tools, research and regulatory...
-
Client Service Associate
23 hours ago
London, United Kingdom Page Personnel Finance Full timeThe Client Service Associate role is essential to provide existing clients with our service in a fully compliant manner and in line with defined service levels as well as supporting the new client operational onboarding process. You will also be dealingwith client enquiries and escalations on various operational processes, escalating appropriate issues in a...
-
Client Services Associate
3 days ago
London, United Kingdom Mason Blake Full timeA leading investment management house are looking to recruit a Client Services Associate to join their London office on a permanent basis.The Client Services Associate will take responsibility for the following duties:Create an exceptional client experience.Manage and respond to client queries.Assist with quarterly reporting and investment reports.Contribute...
-
Client Service Associate
2 weeks ago
London, United Kingdom Crone Corkill Full timeA global Investment firm are looking for a Client Service Associate to join them! The role will be working closely alongside the Client Services Manager and you will be responsible for the day to day contact with the Client. Duties Include - Providing information to Clients - Reporting on queries both investment and operational - Adhering to the FCA's rules...
-
Senior Client Services Associate
19 hours ago
London, United Kingdom Mason Blake Full timeWe are currently working with a global asset manager in their search for a Senior Client Services Associate. This position directly reports to the Head of Client Services, assisting with managing new/existing client relationships and increasing engagement.The Senior Client Services Associate will take responsibility for the following duties:Support the team...
-
Client Services Associate
22 hours ago
London, United Kingdom Page Personnel Finance Full timeThe Client Services Associate will be in charge of query management, dealing with client enquiries, producing reports for clients as well as internal MI, and assisting the operations team in managing core ended funds. The role combines both client serviceduties along with fund operations duties making it a well rounded middle office position. **Client...
-
Associate, Client Services
2 weeks ago
London, Greater London, United Kingdom Third Bridge Full time £40,000 - £60,000 per yearCompany Description Start Dates: Spring & Summer 2026Want to accelerate your career in a high-energy, commercial role? If you're competitive, a confident communicator, both on the phone and in person, and hungry to grow fast, our Associate role at Third Bridge could be your next big move.About Third BridgeWe connect the world's top investors and business...
-
Associate, Client Services
1 week ago
London, United Kingdom Third Bridge Full timeWhy Join UsWere offering more than a role were offering a career launchpad. As a Client Services Associate youll develop the commercial awareness and business acumen that open doors to long-term careers in sales account management leadership research and so much more. We promote from within and our top performers move into management in as little as two...
-
Associate, Client Services
1 week ago
London, Greater London, United Kingdom Third Bridge Group Limited Full time £40,000 - £60,000 per yearStart Dates:Spring & Summer 2026Want toaccelerate your careerin ahigh-energy, commercial role?If you're competitive, a confident communicator, both on the phone and in person, andhungry to grow fast, ourAssociate roleat Third Bridge could be your next big move.About Third BridgeWe connect the world'stop investors and business leadersto the insights that...