Customer Service Executive

7 days ago

Towcester, United Kingdom VETOQUINOL Full time

**Join Our Team: Customer Service Executive**

We are seeking an enthusiastic Customer Service Executive to join our team at our scenic Northamptonshire office.

**The Opportunity**:

- A role within a **top 10 Global Animal Health player**, in a market delivering consistent year-on-year growth.
- Work as part of our **ambitious and dedicated Customer Service team**.
- Enjoy **hybrid working** that ensures the perfect work-life balance.
- Work in a **stunning rural business park**, complete with gym facilities, walking and running trails and on-site café.
- Bring your furry friend to our **dog-friendly office**

**The Role**:

- **First point of contact for the Company’s customers via our careline** supporting Veterinary professionals, Pet owners, Farmers, Wholesalers and Retailers, delivering a high level of customer service and efficiency in support of their enquiries.
- Working in collaboration with our team of vets**, provide support for technical and quality enquiries related to our product portfolio **and associated services.
- **Continually invest in technical knowledge** and understanding of our product portfolio and related market through **regular training.**
- **Work closely with our external suppliers, wholesalers and distributors within the UK and ROI,** in relation to direct supply of our products and services, execute timely and accurate administration including sales order processing, order acknowledgements, invoicing, raising credits, debits and resolving customer enquiries relating to general supply.
- Attend and participate in **product launch’s**, congresses and commercial meetings where relevant to support exchange of knowledge, training and best practice.

**We Value**:

- Qualified RVN or MRCVS
- Excellent communication skills, proactive approach with the ability to build rapport quickly
- Strong organisational and administrative skills
- Effective teamwork and collaboration
- Experience of Customer Service or Veterinary technical support

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Profit sharing
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Veterinary nursing: 1 year (required)

Work Location: Hybrid remote in Towcester

  • Veterinary Customer Service Executive

    2 weeks ago

    Towcester, United Kingdom Plus One Full time

    Our client is an established veterinary pharmaceutical business that develops and manufactures products that are sold by a network of distributors to support the ongoing health and wellbeing of our animals. Due to continued success, the business is now lookingto acquire the services of a forward-thinking Veterinary Customer Service Executive to support their...

  • Customer Service Assistant

    5 days ago

    Towcester, United Kingdom Pro-Align Limited Full time

    **About us** Pro-Align Limited is a small business in Towcester. We are professional, customer-centric, rewarding, and our goal is to To provide a premier revenue stream for all our customers, by supplying best in class products that makes them go WOW!. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training -...

  • Customer Service Advisor

    3 days ago

    Towcester, United Kingdom Inchcape Full time

    **Bravoauto Towcester - Customer Service Advisor** **£25,200** **(OTE £28,800** **+ Employee Benefits)** **45 hours - Monday to Friday** **Package Description** At bravoauto, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more - **Family Friendly**...

  • Sales Executive

    1 week ago

    Towcester, United Kingdom Inchcape Retail Limited Full time

    **Package Description** We are all about rewarding hard work at Inchcape; you’ll receive a competitive basic salary with a generous monthly bonus scheme, which is uncapped. Your manager and the team will support you to reach your monthly targets so there’s no limit to what youcan achieve. In addition, some of our amazing benefits include; - **Company...

  • Customer Service Advisor

    5 days ago

    Towcester, United Kingdom StaffCoProfessional Full time

    NEW VACANCIES JUST IN!!!! Are you available immediately?Are you looking for an entry level position into customer service?Do you drive?If the answer is yes then I have a fantastic opportunity for you.My client is currently recruiting for CustomerService Advisor's to join their busy office.This is not your standard call centre, my client really values their...

  • Customer Service Advisor

    1 day ago

    Towcester, Northamptonshire, United Kingdom Brenntag Full time

    About the role:Working within the customer services team, you will be responsible for processing sales orders and dealing with customer queries and complaints.Role & responsibilities Receipt & processing of customer orders onto Sage 200 systemDealing with customer queries & enquiriesManage the 'Customer Telematic System'Arrange IBC and waste...

  • Team Leader Customer Service

    7 days ago

    Towcester, United Kingdom Pro-Align Limited Full time

    **Overview** **Responsibilities** - Lead and supervise a team of customer service representatives, ensuring high levels of performance and engagement. - Manage daily operations of the customer service department, including scheduling shifts and monitoring workload. - Communicate effectively with team members to provide guidance, support, and training as...

  • Customer Service

    5 days ago

    Towcester, United Kingdom KTM Sportmotorcycle UK Full time

    Life is too short to work just anywhere! KTM SPORTMOTORCYCLE UK LTD is the UK subsidiary of the Pierer Mobility AG, which comprises of KTM, Husqvarna, GASGAS, MV Agusta and WP Suspension, as well as being the distributor for CFMOTO Motorcycles. The Task awaiting you: Reporting to the Head of Customer Service, the main responsibilities will include: Dealer...

  • Executive Assistant

    7 days ago

    Towcester, United Kingdom Southgate Global Limited Full time

    **About us**: Here at Southgate we are committed to evolving the industrial packaging and order fulfilment sectors through innovation, productivity and trusted products. We value our dedicated and expert talent here at Southgate and recognise their importance in ensuring our mission becomes a reality. **Our people**: The Company uses its best endeavours to...

  • Trainee Account Executive

    7 days ago

    Towcester, United Kingdom Moorgate Finance Ltd Full time

    Are you looking for a career in sales? We’re on the hunt for passionate people to join our successful team. With an uncapped OTE of £55,000 after your first year and most our Account Managers earning £65,000+, this is a great opportunity to develop your skills in a growing industry with limitless opportunities. **The Person** Sales experience is...