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Office Administrator

2 weeks ago

Slough, United Kingdom The Best Connection Employment Group Full time

**Office Administrator**

The Best Connection are currently seeking for a office administrator for a client of ours in Slough Town Centre.

Pay rate:
**£12:00 per hour**

Work Hours**:Full Time**

Monday - Friday from** 9:00am - 05:00pm**

**Primary Responsibilities**:

- Arrange appointments for visits on behalf of social workers, Case Managers and Personal Advisors as requested including organising travel out of borough purchasing tickets in advance to save costs and organises for an interpreter where required
- Have oversight of individual’s and the team calendar checking last thing each evening/ first thing each morning that all visits and meetings are covered, arranging cover for visits or meetings when staff are off or unable to attend by prioritising remaining staff’s calendars and duties
- Support the team manager and assistant team manager with their diaries
- Support the senior social worker to arrange and maintain a duty calendar for the team, dealing with changes to duty as required
- Scan and upload relevant casefile documentation and complete notifications and actions relevant for case files, liaising with other agencies as required to address individual case file actions
- As the first point of contact for the team taking calls and screen for appropriate action to be taken, answering queries from families open to the team as appropriate
- Reviews team level data e.g. visits, assessments due and court dates, reminding social workers /relevant team members when actions are about to go out of timescale and escalating it to managers as required
- Supports the Service Coordinator and team managers by providing and circulating team level statistics as required
- Supports panels and meetings as directed by the service co-ordinator, ensuring minutes are circulating promptly
- Knows where all IT kit is for the team and provides information to the Service Coordinator upon request
- Works with the Service Coordinator to ensure all new starters receive a local induction as well as a corporate induction
- Uses own initiative to identify actions and activities to support the development of a high functioning team
- Support the Team Manager and Service Coordinator with any necessary duties as consummate with the level of the role, including providing cover for the work of other team administrators during annual leave and take on other additional duties, as required

**Knowledge and Skills Requirements**:

- Previous experience as an office administrator, office assistant or similar role
- Outstanding communication and interpersonal abilities
- Excellent knowledge of Microsoft Office
- Strong attention to details
- Ability to work on own initiative
- Excellent time management skills
- Discretion in handling confidential information
- Pleasant and effective telephone manner
- Ability to multitask
- Ability to work under pressure and to meet deadlines

**Benefits & Requirements**:

- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)