Administration and Clerical Officer

2 weeks ago

Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

Fixed Term - 12 months (To cover Maternity)

The post holder will work in the Cellular Pathology office providing clerical and administrative support to ensure the smooth running of the Cellular Pathology Department. Undertaking general clerical duties, which include data entry of patient details and result entry on the departments’ specialist software systems, using audio equipment. They will be required to liaise with all grades of staff within the department and to communicate with external users of the service. They will need to work in line with the Trust and Departmental policies and procedures.

We require a well-motivated, typist used to multi-tasking, to join our small team in the Cellular Pathology office. You need to be able to work to tight schedules and as part of a team.

Applicants should have word processing and touch and audio typing experience, experience of medical terminology, knowledge of Winpath and CRS software would be an advantage. A good command of the English language and spelling is essential. Applicants should be used to accurate, numerical filing, and possess a pleasant telephone manner

**Duties include**: patient data entry and typing of clinical letters, material retrieval for sending for referrals, filing and dealing with telephone enquiries, support the clinical and managerial team with administrative tasks.

Previous applicants need not apply.

**Interview Date**: To be confirmed

Trust Values

Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:

- Caring - Design and deliver care around each individual patient’s needs and wants.
- Safe - Make the safety of patients and staff our prime concern as safety comes first
- Responsible - All staff take responsibility for the hospital, its services and reputation
- Value Each Other - Value each other's contribution
- Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients

Key Responsibilities/Outcomes

1. To work within the Cellular Pathology Departments policies and procedures and be accountable within its management structure.

2. To record patient details, results and reports for histology, diagnostic cytology and hospital post mortems into the Laboratory Information and Management System (LIMS) to enable efficient and effective delivery of diagnostic cellular pathology service.

3. Audio and copy typing of diagnostic and supplementary reports.

4. Prioritise the work within the cellular pathology office in order to achieve quick retrieval of accurate and up to date information to facilitate the treatment of patients accordingly as well as maintaining an efficient and organised administrative environment.

5. Deal with telephone requests, face-to-face enquiries from all staff groups and general enquiries to the department, providing information to ensure efficiency and effectiveness of service delivery in a polite and efficient manner.

Please refer to the Job Description and Person Specification for more information.

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