Head of Facilities and Support Services

**Location**: Goldsworth Park, Woking

**Status**: Full-time, Flexible working

**Salary**: £50-55,000 per annum

**Closing date**: 13th June

**Woking & Sam Beare Hospice are pleased to announce the following position**:
**Head of Facilities and Support Services**:
We are a patient-centred charity that delivers palliative and end of life care to those with advanced life-limiting illnesses, who live in Northwest Surrey. We care for patients and provide support to families and carers in the community as well as in our In-Patient Unit and Well Being Centre at the Hospice.

You will, therefore, be joining a passionate and dedicated team of professionals that make a real difference to the families across Surrey community.

**“The Woking and Sam Beare Facilities team work across the entire portfolio in a very diverse range of activities and areas. All departments form our customer base. We get the pleasure of working with all our staff, volunteers, and other associated personnel. It is a very rewarding job, with each and every day making us feel like we make a real difference to all of these internal and external customers”**

**Facilities Colleague**

The Head of Facilities and Support Services, will be responsible for overseeing the maintenance, operations and safety of facilities, ensuring optimal functionality and compliance with industry standards.

The role provides efficient management and site services support across the Hospice and Administration buildings to ensure service functions such as Health and Safety, Facilities, Catering, Housekeeping, Security and Gardening are delivered in an effective and professional manner.

This pivotal role requires strong technical expertise, contract management, and a pragmatic approach to facilities and operations management. There is also a legislative auditing element to the job within the retail and warehouse premises.

This is a rewarding opportunity to be an integral member of a friendly and dynamic team, all whilst utilising your diverse management skillset within our Clinical, Administration and Retail environments.

Hours of Work: 37.5 hours per week Monday-Friday
- _Demonstrate excellent written, verbal and communication skills_
- _Be IT literate and have experience in report writing._
- _Have significant experience of facilities, building and maintenance management._
- _Possess strong operational management experience._
- _Have demonstrable experience of budget management and financial control as well as procurement of services, managing contracts and contractors._
- _The ability to manage emergency situations and contribute to business continuity planning._
- _Evidence of having implemented Health and Safety & Security Management Systems._
- An IOSH (Level 3), NEBOSH, (or equivalent) and/or membership of a professional body.
- A comprehensive understanding of current health and safety legislation, guidance, and best practice.
- Previous people management experience including demonstrating the ability to effectively lead and motivate a diverse team.

**Non-Clinical Staff Benefits**:
We are passionate about our colleagues’ careers. Along with our commitment to provide every colleague with a personal development plan to achieve their vocational goals, we provide the following industry leading benefits:
**Annual Leave**:25 days rising to 27 days after 2 years’ service, rising to 28 days after 5 years’ service.

**Flexible Working**: We fully support flexible working opportunities including working part time depending on the role.

**Free Parking**:Free parking is available.

**Employee Assistance Programme**:Offering free 24 hour advice and counselling

**Life Assurance Scheme**

**Discounted Complementary Therapies**:Our Wellbeing Team offer discounted therapies to all members of staff including massages and reflexology and Staff Wellbeing Days.

**Cycle to Work Scheme**

**On Site Café**:Our Garden Café based at the Hospice in Goldsworth Park offers a range of hot and cold food options including sandwiches and jacket potatoes. Hot and cold drinks and snacks with a discount offered to all members of staff.