Hotel Receptionist

2 weeks ago

Lyndhurst, United Kingdom New Forest Collection Full time

**Responsibilities**:

- Welcome guests and check them in and out of the hotel
- Manage all guest enquiries and concerns in a professional and timely manner
- Manage reservations and room assignments
- Take reservations and provide information about hotel facilities and services
- Ensure the reception area is clean and tidy at all times

**Qualifications**:

- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Strong organisational and time management skills
- Ability to work well under pressure and handle multiple tasks simultaneously
- Proficient in Microsoft Office

**Benefits**:

- Salary £25,396.80 per annum plus service charge, 40 hours spread over a 5 day week
- 28 days holiday (pro rata) per year plus your birthday off
- Opportunities for career development and progression
- Discounted rates on hotel accommodation and facilities across Collection
- Pension scheme
- Employee recognition and reward programmes

Please bear in mind that this role involves working on weekends, evenings and holidays.

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