Information Research Administrator

1 week ago


Cardiff, United Kingdom CRO Info Full time

**Job Title**:
**Information Research Administrator (Trainee)**

**Company**:
**CRO Corporate Services Limited** (also trading as **CRO Info**)

**Salary & Benefits**:

- **£25,000 per annum**:

- **Employee Ownership Trust (EOT)** additional bonuses:

- £2,160 tax-free bonus in year one (pro-rated)
- Additional £360/year up to £3,600 after 5 years
- Future profit sharing (est. £1 million+ net profit/year shared across staff)
- **25 days holiday + bank holidays**:

- **Contributory pension scheme**

**Working Hours**:
Monday to Friday, 9:00 a.m. - 5:30 p.m.

**Key Responsibilities**:

- Handle client phone calls and enquiries professionally
- Process online and phone orders
- Conduct research to prepare UK and international company reports
- Input and manage data in internal systems
- Maintain filing systems and assist with e-commerce operations
- Collaborate with other departments as needed
- Support various administrative tasks

**What You’ll Learn**:

- UK company law and procedures
- UK and international company reporting
- UK and International corporate registry document procurement
- Legal-related information service provision
- **Admin experience** and accurate data entry skills
- **Professional phone manner**:

- **Attention to detail**:

- Strong **customer service** experience (especially phone-based)
- Enthusiasm to learn and contribute to a small, growing team
- Ability to work under pressure in a busy environment

Pay: From £25,000.00 per year

**Benefits**:

- Sick pay

Work Location: In person



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