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Scheduler

2 weeks ago

Eastleigh, United Kingdom GHG Solutions Ltd Full time

**Excellent opportunity for an experiencedScheduler to join a high quality Claims Management business, to develop and grow the team.** GHG is a UK loss adjusting company with its Head Office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. **What will you be responsible for**: The role of the Scheduler is to support and manage the progression of claims from the First Notice of Loss (FNOL), consideration of policy coverage and arranging the first initial client contact and adjuster visits in an appropriate, efficient and timely manner. Whilst working as part of a team you will assist with other cases as workloads and holiday demands, you may have to cover other areas. - Responsibilities to include but not limited to: - Schedule survey appointments - Send confirmation letters or proposal letters following booking or offering appointments - Upload documentation for each survey - Surveying Mailbox Maintenance - Providing figures to management at the end of the day - Providing figures to management about surveyor availability - Upload reports from subcontractors - Raise invoices - Liaise with underwriters & clients and provide regular updates on survey status **What we need from you**: - GCSE English and Maths - Strong Administrative Skills - Experience working in a planning or schudling role - Good Technical and problem solving skills **What we offer you in return**: - Discretionary company bonus - A hybrid working structure that supports your work/life balance. - 25 days annual leave, rising to 27 after 3 years’ service and 30 days at 5 years’ service. - Additional day off for your birthday - 5 % Contributory Pension - Private Health Care - Death in Service - Long service Awards - Lifeworks App - EAP - Enhanced maternity, adoption, paternity and sick pay - Electric Vehicle scheme (after induction) - Cycle to work scheme - GP Access 24/7 - Holiday purchase scheme - Career development and progression opportunities - We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work. **Job Types**: Full-time, Permanent Pay: £22,500.00-£23,500.00 per year **Benefits**: - Casual dress - Company pension - Enhanced maternity leave - Enhanced paternity leave - Life insurance - Private medical insurance - Referral programme - Sick pay - Work from home Schedule: - Monday to Friday Supplemental pay types: - Bonus scheme Application question(s): - How many years experience do yo have with scheduling? **Experience**: - Administrative: 1 year (preferred) Work Location: Hybrid remote in Eastleigh Reference ID: Administrator