2nd / 3rd Line Support Engineer

15 hours ago


Newcastle Upon Tyne, United Kingdom Allegiance Technology Full time

**Role: 2ND/3RD Line Support Engineer
Location: Newcastle

**Salary**: £30,000 - £35,000**My client, a rapidly expanding MSP based in Killingworth are looking for a senior support engineer to join the team and head up projects, migrations and leadership for the support team. They are growing year on year and turn over approx. £2.2m per year withthat set to increase by 15% each year.
If you are looking for a position within a company that will offer a high level of autonomy and exposure to projects and pay for upskilling/certifications

**Benefits**:
**Onsite Parking
**28 days holiday
**Very clear and achievable growth & Progression Opportunities
**Friendly team
**Paid for certifications (Microsoft, VMWare, Cisco etc)
**High Level of Autonomy
**Skills from you**:
**Azure configuration
**Windows 10
**Office 365, Exchange Online
**Cyber Security Experience
**Networking
**SharePoint
**Back up solutions
**CompTIA Certified
**MS Dynamics
**VoIP Support

**Responsibilities**:
**Provide 2nd + 3rd Line Support both remotely and face to face to customers
**Provide advice and support to external customers
**Ensure issues are dealt with and resolved in an efficient and friendly manner
**To build and maintain rapport with customers
**To work across both BAU and Project work



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