Supported Team Leader

2 days ago


Newcastle upon Tyne, United Kingdom The Care and Support Group Full time

At The Care & Support Group, we’re proud to deliver exceptional care and supported living services across the North East and Yorkshire. With over 20 years’ experience and multiple CQC-registered branches, our focus is on empowering people to live fulfilling, independent lives in their own homes.

Our Tyneside branch, based in Newburn, continues to grow, and we’re looking for an experienced Team Leader to join our supported living team. This is an exciting opportunity to step into a leadership role where you’ll guide, support, and develop your team to provide outstanding person-centred care.

**The Role**

As a Team Leader (Supported Living), you’ll combine hands-on care with team supervision and coordination responsibilities. You’ll oversee day-to-day support delivery, carry out assessments, and ensure that staff are confident, compliant, and motivated. You’ll also take part in the on-call rota, providing guidance and support outside of standard hours.

Key Responsibilities
- Carry out initial and ongoing assessments for clients within supported living services
- Coordinate care delivery and ensure person-centred plans are followed
- Supervise and appraise support staff, identifying training needs and promoting best practice
- Support with care coordination and rota management to maintain service continuity
- Participate in on-call duties as part of the branch rota
- Work closely with branch management to uphold quality, safety, and compliance standards
- Liaise effectively with families, professionals, and external agencies
- Lead by example, providing hands-on support when required

What We’re Looking For
- Proven experience in supported living or domiciliary care at senior or team leader level
- Strong understanding of CQC standards and compliance
- Excellent leadership and mentoring skills
- Good communication and organisational ability
- Confident completing assessments, care plans, and supervision records
- Ability to work a 3-day / 4-day rolling rota, including every other weekend
- Willingness to participate in the on-call rota
- A driver with access to a vehicle (essential)
- Eligible to work in the UK — we hold a sponsor licence, but sponsorship cannot be guaranteed

What We Offer
- £14.45 per hour
- Structured induction and ongoing development opportunities
- Supportive management and a positive, team-focused environment
- Pension scheme and holiday entitlement
- Career progression pathways within an expanding organisation

**Join Our Team**

If you’re passionate about leading others to deliver high-quality support and want to play a key role in our growing Tyneside service, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: £14.45 per hour

Work Location: In person



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