Apprentice Account Manager

2 weeks ago


Birmingham, United Kingdom ReMIT Ltd Full time

**Vacancy Overview**:
Looking to start a career in Account Management? This could be the role for you

**Working Week**:
40 hours 08:30 - 17:00, Mon - Thur & 07:30 - 16:00 Friday

**Weekly Wage**:
£19836

**Detailed Job Description**:
Remit is recruiting a Customer Service Apprentice on behalf of Smart Parking. Smart Parking is a World Wide Parking Management Business that uses state-of-the-art technology.
As a Apprentice Account Manager, your duties will be:

- To support the Account Managers internally with organic growth as well as the ‘after sales’ care of the client
- Understand the needs of the client and deal with queries in a suitable and efficient manner
- To create and maintain an interdepartmental relationship within Smart Parking Limited
- To support the Account Managers create reports which are sent to clients on a weekly, monthly, quarterly or yearly basis. Use this data as a learning tool for your further knowledge enhancement
- Work closely with the team and attend to any queries efficiently when asked to do so
- Have a good understanding of the operation of Smart Parking Limited and the products and services that are offered to ensure a good, sound knowledge-base and skillset is gathered
- Review own performance and aim to meet or exceed targets as required
- Aspire to become an Account Manager
You will get
- Customer Service Level 3 Qualification
- Salary of £19,836.00 per year
- on-site parking
- Pension
- 28 days paid holiday
- Discount Scheme

**Skills Required**:

- Time management, organization, prioritisation, and coordination skills
- IT literate and has good knowledge of all Microsoft packages
- Basic understanding of the General Data Protection Regulations (GDPR), or a willingness to learn
- Taking ownership and being responsive
- Client service
- Communication skills (verbal and written)
- Teamwork and collaboration
- Integrity, openness, and honesty - doing the right thing and doing what you say you will

**Personal Qualities**:

- Attention to detail
- Strong interpersonal skills
- Work well under pressure and with a varying workload
- A positive, can-do attitude, to learn and progress within the team

**Other Information**:
Can you get to work?
Are you willing to commit to a full Apprenticeship?



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