Workplace Coordinator
2 weeks ago
**Job Overview**
The Workplace Co-ordinator is part of the operational management team here at EY. They are responsible for managing facilities management within their designated space and ensuring the workplace is functioning and in working order.
They will act as a primary contact for all workplace services, local office operations and direct managed services at local office level with staff and develop relevant knowledge to act as a signpost for internal client queries.
**Key Responsibilities**:
The Workplace Coordinator will be the first point of contact for all workplace services and office operations.
They will ensure daily completion of checks each day for the areas including but not limited too general office space and the kitchen area. A vital part of this role will be to report and monitor any office issues, maintenance requirements or IT issues to make sure we are meeting agreed SLAs by notifying managed services & reporting via the app. Alongside this ensuring completion of office weekly status reporting.
Other key duties will be to replenish stationery/paper supplies by placing orders with vendors and also ensure onsite personal storage, team storage and key management. Monitoring cleaning and reporting any issues is a key part and to make sure that a clear desk policy is upheld and adhered.
***Meeting room management will also be included by working closely with other service lines to ensure all meeting rooms are set up correctly, clean, equipment is in working order and fabrics are up to the standard.
**Experience and Attributes**
- Open, approachable, helpful and positive
- Highly organised
- Strong customer focus and influencing skills
- Experience ideally in the workplace office environment/ Facilities Management industry.
- National level qualification in facilities management, management or customer services is preferred.
- Educated to GCSE standard with at least five Grade C passes or above OR an NVQ qualification in business administration, customer service, ICT or equivalent.
- An aptitude for new and imaginative approaches to work related issues, identifying fresh approaches and a willingness to question traditional assumptions.
- A strong team player with excellent interpersonal and communication skills.
- Ability to communicate and interact with client and team members at all levels.
- Microsoft Office and associated products experience.
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