Warehouse Supervisor
2 weeks ago
**Responsibilities**:
**Lead by example a team of Repair Technicians to ensure well-being, and adherence to Company policy, process and procedure acting as a Champion**
- **Development and implementation of a single, holistic development and operational plan for the Workshop operation, to dovetail with the wider company operation
** Coordinated and efficiently allocation of tasks to the Workshop team to maximise output**
** To ensure that the team meets, as a minimum, the Company targets, goals and other success criteria as communicated by the M.D. through leadership and motivation, acting as a coach and/or mentor as needed**
** Reporting on the above to provide trend analysis and training needs analysis for use in the Company Development and Training programme**
** To ensure the performance, attendance and behaviour of the Workshop team in accordance with Company policy**
** To ensure the various systems used within the operation remain effective and up to date liaising directly with suppliers and the management team**
** Ensuring that the Company remains compliant with all data protection legislation through appropriate action and decision making**
** Fulfilment of ad hoc, but reasonable, requests from supervisors, management or clients**
**Effective and efficient leadership of the Workshop ensuring that reports have goals and communicate the expectations (success criteria).**
**Act as a coach and/or mentor to peers and report as needed**
**Process data from client and customer web portals**
**Key Accountabilities**:
**Leading a team of up to 10 direct reports in terms of:
- **
**Performance against Company success criteria
** Attendance**
** Behaviours**
** Wellbeing**
**Measurement Indicators (success criteria)**
- **Team meets success criteria as a minimum**
** Absence through sickness is monitored and actioned in line with Company policy**
** Through demonstrated behaviour, the team shows continual improvement in Behavioural-based assessment**
**Warehouse**:
***o To convey accurate and timely information to the warehouse team to ensure that the correct product is delivered to the correct address at the correct time Accounts and administration.**
**o To convey accurate and timely information to the accounts and administration team in relation to financial settlements, stock orders, supplier accounts, supplier deliveries etc.**
**o To ensure the effective operational relationship between all internal parties/departments so as to maximise efficient execution of duties/tasks**
** Accounts and administration.**
**o To convey accurate and timely information to the accounts and administration team in relation to chargeable repairs, warranty repairs, parts orders, supplier accounts, supplier deliveries etc.**
** To take responsibility for the relationship between all internal parties/departments so as to maximise efficient execution of duties/tasks**
** Reporting of Service Failures**
**o To provide an accurate report on any service failure by a supplier to the line manager**
**Interested? Please apply.**
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
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