Client Delivery Account Executive

3 days ago

Manchester, United Kingdom NQC ltd Full time

Client Delivery Executive

Manchester / Hybrid

NQC is a successful and growing Manchester City Centre based software company specialising in supply chain risk management platforms.

We're in the ‘Tech for Good' space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government, the Automotive industry and the Defence & Aerospace industry.

Our purpose is to assess supply chains, accelerate their transformation and advance positive global change.

We're seeing lots of activity in this space with organisations becoming engaged in both understanding their suppliers and proactively working to build sustainable, ethical and responsible supply chains.

The Client Delivery Team is responsible for proactively managing and developing lasting and strategic client relationships and supporting the successful delivery of NQC services into our client accounts. As Client Delivery Executive you will assist the teamin ensuring that all clients experience and benefit from a valued NQC service offering.

The Client Delivery Executive will be required to undertake the following responsibilities as part of their day to day activities:

- To effectively interact with internal NQC teams including the Service Delivery and Product and Assurance Team when managing campaigns and client service requirements;
- To interact closely with the NQC Service Delivery team, to gather, monitor and analyse campaign performance data and ongoing campaign strategy on a weekly basis through the duration of a client campaign;
- To provide support to colleagues on client relationships

This is a fantastic role for someone looking to progress their career and knowledge in supporting customers with engaging with software platforms, as well as exposure to various projects and customers.

**Requirements**:

- Experience of working within a customer focussed role - ideally within a Business to Business environment
- The ability to develop and maintain excellent client relationships;
- Excellent communication skills
- Ability to work on own initiative and as a member of a team

**Benefits**
- Salary up to £25,000 dependant on experience
- 25 days holiday (Increasing with service) + flexible bank holidays (to use as you wish)
- Company bonus
- Fully flexible hybrid working policy
- Health Cash Plan
- 24/7 Access to a Virtual GP
- Life Assurance (4 x Salary after probation period)
- Perkbox - Diamond access - giving you weekly free treats, monthly cinema tickets, birthday gifts
- Discount on retail and leisure

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