Regional Quality Improvement Lead

HC-One are on a mission to be the first choice care home for Residents and colleagues in each of the communities we serve.

Reporting to the Regional Quality Director, you will support Home Managers and Area Directors by leading the delivery of the best health and care experience for Residents in your Area.

The role:

- You will deliver the HC-One vision and mission of being the kindest care home provider and the number one care home in every locality.
- Providing hands on support to Home Managers to achieve the best health and care experience for Residents.
- Working in partnership with Home Managers to support and develop Deputy Home Managers to deliver the highest quality of care and quality of life for Residents.
- Working systematically with Home Managers, Deputy Home Managers and SSQIs to develop and deliver each Home's action plan for all internal and external inspections.
- Advocating and assisting with implementation of Cornerstone, developing positive relationships with commissioners and external professionals and the delivery of clinical quality training across your Area.

This is a really exciting time for HC-One as we embark on the next phase of our journey to being recognised as the Kind Care Company by providing the best and kindest care possible.

The Person:

- Kindness will be your guiding ethos in your quest to constantly improve ensuring our Homes are the best in class.
- You will have experience of managing a complex home or group of homes, leading diverse teams to deliver good quality and commercial results.
- With a solid understanding of care regulation, the ideal person will be able to identify indicators of poor performance and poor quality and act effectively using management information to drive decision making.

What a fantastic opportunity to grow within the organisation and play a pivotal role in driving quality improvements to make a positive difference to the lives of Residents each and every day.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-Onefamily and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Complimenting your salary, you’ll be able make the most of a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

- Car allowance
- Private healthcare cover for yourself and contributory cover for your family
- Company stakeholder pension scheme
- 33 days annual leave inclusive of bank holidays
- Group life assurance cover
- Paid PVG
- Free uniform
- Homemade meal whilst on shift
- Paid NMC Pin Renewal Fees
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- Refer a Friend scheme (£250 per referral)

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