Senior Customer Analyst

2 days ago


Leicester, United Kingdom Harnham Full time

**SENIOR CUSTOMER ANALYST**

**£50,000 - 60,000**

**LEICESTER**

An opportunity to take on a senior data led role in a rapidly growing team within a well known retailer within the UK

**THE COMPANY**

A UK renowned retailer within fashion going through a HUGE digital transformation and growing within data. This role allows you to access the latest tools, training and development but also be part of and impact the vast growth within the organisation

**THE ROLE**

As the Senior Customer Analyst, you will lead on insight generation into who the customers are and how to better improve their experience. More specifically you will have to:

- Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention
- Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience
- Provide insights to senior stakeholders across the business on who the customers are and how you can engage them
- Help to build an innovative culture promoting new analytical techniques, new tools and a test and learn culture

**YOUR SKILLS**
- An expert in SQL (Python/R would be desirable)
- Good knowledge of customer analytics and KPI's such as CLV, retention and loyalty
- Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon

**THE BENEFITS**

£50,000 - 60,000 annual salary, competitive benefits and flexible working.

**HOW TO APPLY



  • Leicester, United Kingdom Harnham Full time

    **SENIOR INSIGHT ANALYST** **LEICESTER (twice a week in office)** **£45,000-£55,000 + bonus + benefits** This is a fantastic opportunity to work as a Senior Insight Analyst, joining the Customer Insight team in the Leicester office ideally twice a week of a well-established retail company. With the chance to work on this company's interesting new...


  • Leicester, United Kingdom Harnham Full time

    SENIOR INSIGHT ANALYST £30,000 - £40,000 LEICESTER Do you have data analytics and insight experience, and are you seeking a new hybrid job in Leicester? If so, we'd love to hear from you! Harnham is looking for a skilled and collaborative Senior Data Analyst to join our client's inclusive and friendly team! As a Senior Insight Analyst, you will analyse...

  • Senior Web Analyst

    2 weeks ago


    Leicester, United Kingdom Harnham Full time

    **SENIOR WEB ANALYST** **Up to £60,000** **Leicester (Flexible)** Are you looking for a new SENIOR challenge within Web Analytics? Do you have commercial analytical experience and are looking to take your skillset to the next step? If you answered yes to any of these questions, then this NEW challenge may be calling! Weare looking for a Senior Web...

  • Senior Web Analyst

    7 days ago


    Leicester, United Kingdom Harnham Full time

    **SENIOR WEB ANALYST** **£40,000-£50,000 +BENEFITS** **LEICESTER** **Being able to translate data and insights is key in this role. Therefore, this leading retail brand is looking to hire an enthusiastic Senior Web Analyst who has an avid interest in developing the Online Marketing Team through analysing customerbehaviour whilst also being able to test...


  • Leicester, United Kingdom Harnham Full time

    Senior Credit Collections Analyst3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeSenior Credit Collections AnalystUp to £42,000HybridAbout the...


  • Leicester, United Kingdom Harnham Full time

    **SENIOR MARKETING ANALYST** **LEICESTER (hybrid)** **Up to £45,000** This is a very exciting opportunity to join this leading marketing agency, heading into the Leicester office approximately twice a week. With the chance to help drive real change across the marketing strategy for this company's various clients, this positionwould be perfect for someone...


  • Leicester, United Kingdom Adria Solutions Ltd Full time

    Senior Software Business Analyst - Fully Remote - Circa £75k On behalf of our market-leading client, we are recruiting for a Senior Software Business Analyst. As Senior Software Business Analyst, you will be responsible for business and technical analysis of new products and features and works closely with productmanagers and software engineers to drive...


  • Leicester, United Kingdom Babcock Full time

    **Job Title**:Senior Business Systems Analyst **Location**:Leicester, Bristol, or Devonport, UK - Hybrid - Working from home options available **Compensation**:Competitive + benefits **Role Type**:Full time / Permanent **Role ID**:SF46528 **Make change possible** At Babcock we're working to create a safe and secure world, together, and if you join us, you...


  • Leicester, United Kingdom In Technology Group Limited Full time

    **Role: Senior Marketing Analyst** **Salary: £45,000** **Working Model: Hybrid** **The Company** - You will be working for a leading company in the marketing world where you can excel as a data analyst. - An organization that prides itself in providing an incomparable service to that of its competitors. - This company will require your analytical abilities...


  • Leicester, United Kingdom e-bate Limited Full time

    **Location**: Leicester - Hybrid (2 days in office p/w) **Contract Type**: Full Time, Permanent **Salary**: £23,000 - £28,000 per annum, dependant on experience **About the role** e-bate is a SaaS FinTech scaling startup in Leicestershire, taking on the world of rebates and commercial trading agreements in multiple verticals from pharma to automotive to...