Reception Bank Front of House
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Job Description Receptionist/ Customer Service Front of House We have an exciting new opportunity for a experienced Receptionist/Customer Service Front of House to join our Oaklands Hospital. You will be a friendly welcoming face to our Hospital and will ensure that our patients have a positive customer experience when visiting. You will deal with all patient enquiries and provide advice or guidance on the patient procedure during their appointment. There will also be admin duties that form part of the role as well as answering calls and passing on information to a busy clinical support team. You will also provide administration support to both Reception and Outpatient Departments What you’ll bring with you: - Outstanding professional customer service and inter-personal skills - Friendly, outgoing personality - Flexibility and adaptability to cover the needs of the department - Excellent communication and professional telephone skills - Administrative and receptionist experience within the healthcare sector (preferable) - Proficiency in Microsoft Office and willingness to learn additional software - Excellent attention to detail - Good time management skills Benefits: - Competitive Salary - Contributory pension scheme - Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career - 25 days + 8 days bank holiday annual leave - Flexible shift options - Private Healthcare and Life Assurance - Free onsite parking and a subsidised staff restaurant - Free uniform - Access to our employee Discount Programme - Wellbeing centre and access to 24/7 employee assistance line for free advice About us: Oakland’s Hospital is a part of Ramsay Health Care UK one of the leading providers of NHS and private patient services in England with a network of over 30 acute hospitals and treatment centres. Rated as GOOD by the Care Quality Commission, Oakland’s Hospital located in Salford, Manchester is a busy private hospital that delivers high quality private and NHS treatments and services. Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. “The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success. Click here to find out more. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.
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