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Senior Insight and Intelligence Analyst
3 weeks ago
Sellick Partnership are currently working with an higher education organisation to recruit for a Senior Insight and Intelligence Analyst. The role is an exciting to opportunity to work for a research team in the heart of the organisation.
The Insight and Intelligence Analyst will
- Be responsible for the delivery of a consistent and professional service, providing customer service excellence aligned to the business plans. Ensure compliance with regulatory frameworks; consider the wider implications for the University to support operationaldecision making.
- Contribute to service development and innovation; review and implement processes and procedures for the functional area; prepare and analyse management information; incorporate customer feedback mechanisms and undertake benchmarking to deliver continuousimprovement.
- Working collaboratively across Professional Services, to provide consistent and high quality service provision; participate in internal/external networks and communities of practice; represent area in project/working groups and meetings.
- Embody the University's values both within and outside the organisation, role modelling behaviour and supporting equality, diversity and inclusion. Promote equality of opportunity and diversity in the provision of relevant services.
- Ensure flexibility across Professional Services to accommodate peak periods and adapt to changing demands in service delivery. Support and contribute to the University's annual programme of activities, e.g. Open Days, Course Information Days, clearing, enrolmentand graduation.
The Insight and Intelligence Analyst will
- Knowledge and experience in data analysis and delivering primary (qualitative and quantitative) and secondary research.
- Experience of planning and managing market research projects from briefing to the delivery of insights.
- Experience of developing and carrying out market and product analysis that supports key areas of portfolio development and strategic priorities
- Experience of working directly with senior stakeholders to understand business requirements and the insight and intelligence required.
This role is available on a permanent working basis.
