Operations Assistant

6 days ago


Harwich, United Kingdom DSV ROAD LIMITED Full time

Company description:
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a varietyof supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Job description:
We are looking for an Operations Assistant within our busy Harwich Warehousing and Distribution Administration Team.

Logistics experience is not essential for this role however you must be able to demonstrate the following abilities:

- Remaining calm under pressure
- Attention to detail
- Communication skills
- Meeting with targets and deadlines
- Teamwork

Duties to include but are not limited to:

- Liaising with customers both internally and externally
- Sending offloading / loading / delivery instructions to various DSV locations and external suppliers
- Ensuring consignments are delivered in full and on time
- Keeping track of failed deliveries and arranging re-delivery
- Organising returns to Europe
- Cost management and revenue control
- Understanding KPI targets and ensuring they are achieved
- Non-conformance handling
- POD’s and claims handling
- General office duties



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