Personal Assistant

Personal Assistant (PA) to the Directors of Strategic Partnerships and Performance & Insight

**WaterAid**
- Canary Wharf, Greater London (Hybrid)
- £39,358 - £42,500 per year
- Full-time
- Permanent
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**Personal Assistant (PA) to the Directors of Strategic Partnerships and Performance & Insight**

**Contract type**: Permanent, Full Time - 35 hours per week

**Location**: London, United Kingdom. Subject to right-to-work.

**UK hybrid working** - a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). _60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person._

**Salary**: £39,358 - £42,500 per year with excellent benefits.

**Change starts with water. Change starts with you.**

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that - for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

**About WaterAid**

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

**About the team**

This role sits across two key departments within the Communications and Fundraising Directorate —Strategic Partnerships, which drives transformational partnerships to achieve our mission and Performance & Insight, which ensures our work across fundraising and campaigning is insight-led, data-driven, and delivering maximum impact.

**About the role**

As our PA to the Directors of Strategic Partnerships and Performance & Insight you will play a proactive and central role in enabling effective leadership and operational delivery across two high-impact departments and work closely with both Directors, senior stakeholders, project teams, and administrative colleagues to drive sustainable change.

**In this role, you will**:

- Proactively provide executive support to both Directors, anticipating needs, and managing diaries and preparing high-quality materials for internal and external engagement.
- Coordinate departmental and leadership meetings, ensuring agendas, logistics and follow-up actions are delivered efficiently and reported to key stakeholders including Board and Committee members.
- Support the delivery of strategic initiatives and transformation projects, maintaining oversight of priorities, deadlines, and departmental records, and identifying opportunities for continuous improvement.
- Lead internal communications planning and collaboration across SP and PID, managing SharePoint sites, induction programmes, and collaborating with other PAs to align processes and share best practices across the organisation.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.

**Requirements**:
**To be successful, you will need**:

- Significant experience as a PA or high-level administrator in a complex organisational setting, with a proven ability to manage competing priorities and deliver under pressure.
- A proactive, detail-oriented, and solutions-focused approach, with excellent organisational and time management skills.
- Strong collaboration and relationship management skills, with the ability to influence, negotiate, and build effective working relationships across diverse stakeholder groups.
- Excellent written and verbal communication skills, with experience drafting high-quality briefing papers, presentations, and correspondence on behalf of senior leaders.

**Although not essential, we’d prefer you to have**:

- Experience in the charity or international development sector.
- Familiarity with project management tools and techniques.
- Understanding of data protection principles and experience managing intranet content.

**Closing date**:Applications close **12:00 PM UK time on 29 September 2025.**Interviews are expected to take place **week commencing 13 October 2025.**

**Pre‑employment screening**

**Benefits**
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year

**Our Global Commitment**:
**Our people promise**

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stim