Customer Service
2 weeks ago
We are looking for a confident self-starter, with a positive ‘can do’ attitude, to join our Client as a Customer Service Coordinator.
You will be liaising with internal and external customers, to ensure smooth delivery of equipment servicing and planned maintenance, on-time, every time.
Working as part of a small team you must be efficient and effective, highly organized, tenacious, fun, not frightened of hard work, and going the extra mile should be instinctive.
Flexibility to work some evenings and weekends within the on-call rota would suit a motivated and positive person who relishes a challenge
Working with complex information
Administrative experience gained in a fast-paced environment
ERP Systems (Ideally HANSA)
Order processing
Desirable:
CRM Systems
Customer Service and/or Call Centre
Field Service Coordination or Management
**Skills and Qualifications**:
Ability to prioritize and manage a varied workload with conflicting priorities and tight deadline Excellent literacy and numeracy
Experienced Microsoft Office Suite user
Excellent telephone manner
Confident and articulate communicator
**Salary**: £21,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Pershore: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Reference ID: TRCM1714
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