Catering and Barista Assistant

We are excited to welcome a Barista Catering Assistant to join our brand new onshore contract team in Aberdeen. You will work 24.75 hours per week, following a rotating shift pattern to ensure our customers receive top-notch service throughout their visit.

**Shift Pattern is as follows**:

- Week 1 - Tuesday, Wednesday & Thursday 6:30am to 3:15pm with flexibility
- Week 2 Tuesday, Wednesday & Thursday 7am to 3:45pm with flexibility
- Week 3 Tuesday, Wednesday & Thursday 7am to 3:45pm & Friday 7am to 11am with flexibility
- Noting, additional hours worked on the Friday in week three will be paid in addition to the contracted hours of 24.75

**Key Responsibilities**:

- Provide friendly and professional service to customers, exceeding their expectations whenever possible.
- Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.
- Assist with food preparation, service, handling, and storage as directed by your Line Manager.
- Make hot and cold Barista style drinks as requested and ordered
- Actively seek and pass on customer feedback to improve service quality.
- Upsell products and demonstrate excellent knowledge of offerings to customers.
- Participate in continuous improvement efforts to enhance work activities and efficiency.
- Ensure compliance with health, safety, and hygiene standards at all times.
- Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation.
- Support stocktaking procedures to minimize waste and ensure efficient inventory management.
- Assist with loading and unloading supply vehicles as needed.
- Flexibility to work in other units within a reasonable distance when required.

Who Are You:

- A confident communicator who can engage with customers and team members alike.
- Self-motivated and capable of working independently.
- Committed to providing exceptional customer care with a positive attitude.
- Enthusiastic about working in a catering environment and maintaining high standards.
- Adheres to personal hygiene standards and follows safety procedures diligently.
- Willing to undertake manual cleaning duties as part of the role.
- Shares knowledge and experiences with team members to foster a collaborative environment.
- Previous experience in a similar role is preferred.
- Basic Food Hygiene/level 2 certification is desirable but not essential.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, ESS Energy, Government & Infrastructure provide catering and support services in high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.