Office Administrator/sales

5 days ago

Stirling, United Kingdom Crest Self Storage Limited Full time

**Job description**

**Duties & Responsibilities**:

- Using a bespoke computer system to manage all aspects of the self-storage facility (full training will be provided).
- Answering incoming calls from customers and others.
- Communicating with potential, new and existing customers to ensure their storage requirements are met.
- Explain and promote company products for existing and potential customers.
- Address customer problems should they arise.
- Invoice customers, process payments and credit control duties where required.
- Assist colleagues within the office, predominantly on web sales and managing the customer journey.
- Monitor Live Chat and engage with customers in real-time.
- Various sundry administrative duties.

**The Person**:

- Confident and friendly telephone manner
- Excellent communication skills, both verbal and written
- PC proficient with MS Office especially Excel
- Accurate data inputting skills
- Self-motivated
- Effective team player
- Good time management

**Hours**: 10 hours per week. 10am - 3pm, Saturday Sunday.

**Location**: Crest Self Storage, Stirling

**Benefits**: Company pension scheme; on-going training; on-site parking

**Salary**: From £12.50 per hour

**Job Types**: Permanent, Part-time

**Schedule**: 5-hour shifts; Saturday & Sunday

**Experience**: Administration: 1 year (preferred)

**Job Types**: Part-time, Permanent

Pay: From £12.50 per hour

Expected hours: 10 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person

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