Booking Clerk

1 week ago


Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Are you passionate about making a real difference in people's lives? Do you thrive in dynamic environments where your ideas and contributions are valued? Are you interested in joining an innovative and transformed team, look no further, because we have the perfect opportunity for you
Our Outpatients Call Centre, based at Basildon Centre, St Martins Square offices are on the second floor of the building which is situated in the Town Centre of Basildon.
Upon appointment you may be expected to work in one of the main site hospitals (Basildon, Broomfield or Southend) for training and learning purposes, with you then moving to the office in Basildon Town Centre once competencies have been met.
As part of the central booking team, you will be responsible for booking both new and follow up appointments across Basildon, Broomfield and Southend.
**Impact Lives**: Each day your work will directly impact patients’ access to health services, making a tangible difference in their lives.
**Impact Lives**: Each day your work will directly impact patients’ access to health services, making a tangible difference in their lives.
**Career Progression**: With ongoing changes and growth, there are ample opportunities for you to advance your career and develop new skills.
**Agile Work Environment**: One day you could be talking to patients, the next you might be booking appointments or even helping us develop technology to improve patient care.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Are you interested in joining an innovative and transformed team, look no further, because we have the perfect opportunity for you
What's in it for you?
- Working in an innovative outpatient booking team
- Learn core administrative and booking team skills
- Learn digital skills and the opportunity to use new technology
- Look after the population of Essex
- Work with a fun team who focus on team wellbeing and support for your development
- Opportunity to shape the future MSE Outpatient experience and service
- Hybrid working opportunities ** while keeping connected to your team

**We are looking for someone who**:

- Is passionate about patient experience
- Enjoys interacting with patients
- Is accurate and methodical when following set processes
- Has good organisational skills
- Good stakeholder management
- Enjoys working as a team working and collaboration
- Confident with holding phone conversations with members of the public
- Strong customer service skills

For full details please refer to the attached job description and person specification.
**Please be aware that this role is site-based, with hybrid working opportunities available once you are fully competent (up to 2 days per week working from home)
Unfortunately, we are unable to provide Visa Sponsorship for this role.



  • Basildon, United Kingdom iPP Analytics Limited Full time

    The Telephone Booking Clerk plays a vital role in delivering an efficient and patient-focused telephone appointment booking service for phlebotomy clinics. The role involves answering patient calls, booking appointments, amending clinic schedules, and providing general administrative support to the phlebotomy service. The post holder will work under the...


  • Basildon, United Kingdom SYNLAB UK Full time

    We are looking to recruit a Telephone Booking Clerk for the Phlebotomy Departments at Basildon and Southend area. As a telephone booking clerk, you will be working independently in a small team. You will be assisting in the provision of an effective and efficient telephone booking service for our users. This involves the booking of phlebotomy clinic...

  • Booking Clerk

    2 days ago


    Basildon, United Kingdom Vox Consultants Full time

    **MAIN DUTIES & RESPONSIBILITIES** - Ensure targets are met with future appointments booked in receipt of referral - _Experience in booking appointments (call centre) essential _ - Ensure that the 18 week rule is monitored when appointments are rescheduled - Up-to-date knowledge of clinics and their protocols / templates for accurate booking - Cancel and/or...

  • Import Clerk

    1 week ago


    Basildon, United Kingdom Trafertir International Transport Ltd Full time

    Duties of the Import Clerk: - Creating export files & sending bookings to customs the department - Updating customers with the progress of their consignments - Shipping control - Export documentation (CMR’s, eventually learning customs documentation) - Looking after a key account customer - Other general duties, e.g. dealing with customers and hauliers,...


  • Basildon, United Kingdom First Choice Staff Full time

    Junior Export clerk/Administrator Export Clerk Administrator Our client is a great company to work for, to train into all aspects of Exports, documentations etc, you will be handling courier bookings, raising in-house invoices, export customs entries and general export duties. would consider someone who has 2 years office experience. Must be confident &...


  • Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Thank you for your interest in the position of Patient Pathway Assistant, please take time to read the job description and person specification attached. We are looking for an individual who has excellent people skills with experience in reception work, administration and telephone appointment center's. The role will include performing specialised reception...


  • Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Thank you for your interest in the position of Patient Pathway Assistant, please take time to read the job description and person specification attached. We are looking for an individual with experience and proven skills in reception work, administration and telephone appointment center's. The role will include performing specialised reception cover, booking...


  • Basildon, United Kingdom Heathrow Personnel Full time

    **My client are a well established freight forwarder looking for an export ocean clerk - LCL to join their busy team based in Basildon!** **Daily duties will include**: - Ocean exports start-finish - Taking booking clients - Booking containers with carriers - Arranging haulage - Checking bills of lading - Ensuring all intructions are completed - Sending...


  • Basildon, United Kingdom Heathrow Personnel Full time

    **We're recruiting for an experienced Ocean Import Clerk to join a global freight forwarder based locally to Basildon.** **Daily duties will include**: - Managing import process from pre alert to release - Invoicing UK importers prior to shipment and checking tariffs - Entering cost estimates onto system - Charging and closing files - Answering telephone...


  • Basildon, Essex, United Kingdom RGH-Global Limited Full time £16,000 - £20,000 per year

    Purchase Ledger Clerk Location: Basildon, Essex Hours: 6-month maternity cover, 25 hours per week (MondayFriday, office-based) Salary: £16,045.27 per annum Our Mission We are a well-established UK-based importer and distributor of everyday value products, with over 50 years of trading history. Our mission is to source and supply products at the price and...