Booking Clerk

3 days ago


Basildon, United Kingdom Vox Consultants Full time

**MAIN DUTIES & RESPONSIBILITIES**
- Ensure targets are met with future appointments booked in receipt of referral
- _Experience in booking appointments (call centre) essential _
- Ensure that the 18 week rule is monitored when appointments are rescheduled
- Up-to-date knowledge of clinics and their protocols / templates for accurate booking
- Cancel and/or restructure clinics, make template changes and ensure all are fully utilised
- Understand the triage process within e-RS and enable bookings to Community or Secondary Care providers
- Prioritise workload and escalate any relevant issues effectively
- Report any lack in capacity that could cause the Trust to fail to meet National Targets
- To Liaise with external providers regularly
- Sensitively explain when appointments have been cancelled or changed and negotiate a new booking with patients
- Deal with patient complaints / challenging conversations when necessary
- Cashing up of clinics - updating the relevant system with the outcomes of an appointment
- **Systems**:_
- Lorenzo/ Careflo an advantage_

If this isn’t the right role for you, please don’t hesitate to reach out for a confidential conversation.

**Job Type**: Temp to perm
Contract length: 6 months

Pay: £14.00 per hour

**Benefits**:

- Work from home

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Clark



  • Basildon, United Kingdom iPP Analytics Limited Full time

    The Telephone Booking Clerk plays a vital role in delivering an efficient and patient-focused telephone appointment booking service for phlebotomy clinics. The role involves answering patient calls, booking appointments, amending clinic schedules, and providing general administrative support to the phlebotomy service. The post holder will work under the...


  • Basildon, United Kingdom SYNLAB UK Full time

    We are looking to recruit a Telephone Booking Clerk for the Phlebotomy Departments at Basildon and Southend area. As a telephone booking clerk, you will be working independently in a small team. You will be assisting in the provision of an effective and efficient telephone booking service for our users. This involves the booking of phlebotomy clinic...

  • Import Clerk

    1 week ago


    Basildon, United Kingdom Trafertir International Transport Ltd Full time

    Duties of the Import Clerk: - Creating export files & sending bookings to customs the department - Updating customers with the progress of their consignments - Shipping control - Export documentation (CMR’s, eventually learning customs documentation) - Looking after a key account customer - Other general duties, e.g. dealing with customers and hauliers,...


  • Basildon, United Kingdom First Choice Staff Full time

    Junior Export clerk/Administrator Export Clerk Administrator Our client is a great company to work for, to train into all aspects of Exports, documentations etc, you will be handling courier bookings, raising in-house invoices, export customs entries and general export duties. would consider someone who has 2 years office experience. Must be confident &...


  • Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Thank you for your interest in the position of Patient Pathway Assistant, please take time to read the job description and person specification attached. We are looking for an individual who has excellent people skills with experience in reception work, administration and telephone appointment center's. The role will include performing specialised reception...


  • Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Thank you for your interest in the position of Patient Pathway Assistant, please take time to read the job description and person specification attached. We are looking for an individual with experience and proven skills in reception work, administration and telephone appointment center's. The role will include performing specialised reception cover, booking...


  • Basildon, United Kingdom Heathrow Personnel Full time

    **My client are a well established freight forwarder looking for an export ocean clerk - LCL to join their busy team based in Basildon!** **Daily duties will include**: - Ocean exports start-finish - Taking booking clients - Booking containers with carriers - Arranging haulage - Checking bills of lading - Ensuring all intructions are completed - Sending...


  • Basildon, United Kingdom Heathrow Personnel Full time

    **We're recruiting for an experienced Ocean Import Clerk to join a global freight forwarder based locally to Basildon.** **Daily duties will include**: - Managing import process from pre alert to release - Invoicing UK importers prior to shipment and checking tariffs - Entering cost estimates onto system - Charging and closing files - Answering telephone...


  • Basildon, Essex, United Kingdom RGH-Global Limited Full time £16,000 - £20,000 per year

    Purchase Ledger Clerk Location: Basildon, Essex Hours: 6-month maternity cover, 25 hours per week (MondayFriday, office-based) Salary: £16,045.27 per annum Our Mission We are a well-established UK-based importer and distributor of everyday value products, with over 50 years of trading history. Our mission is to source and supply products at the price and...

  • Ocean Export Clerk

    2 weeks ago


    Basildon, United Kingdom Heathrow Personnel Full time

    **My client is a well established freight forwarder looking for an Ocean Export Clerk to join their expanding and busy team** **Daily duties will include**: - Handling ocean shipments from start - finish - LCL / FCL - Handling export consoles - Booking container loads and liasing with the warehouse - Checking PO numbers and invoicing for shipments - Issue...