Sales Administrator

7 days ago

Ferndown Industrial Estate, United Kingdom Jobshop UK Limited Full time

Our client, a growing business, is looking for a sales administrator to take ownership and responsibility for processing sales orders from their field-based sales team. You will provide ongoing support throughout the order process to all parties; ensuringtimely communication between customers, suppliers and internal staff.

**25 Hours a week across 5 days - flexible on hours between 8.30am and 5pm (5 hours per day)**

**MAIN DUTIES AND RESPONSIBILITIES**

**Order Processing**
- Initial point of contact for sales team to submit orders
- Prepare finance documentation and liaise with finance companies as required
- To set up and control orders using the order processing system and other equipment records, ensuring accuracy to specification and pricing
- Arrange invoicing, securing payments prior to delivery, completing all other relevant documentation connected to the order, to including safety information and handover packs etc
- Arrange deliveries with the workshop, transport, customer and sales team
- Provide accurate and efficient communication to customers, other departments and field-based sales team throughout the order process
- Support the sales team and help to resolve any issues which may arise following deliveries
- Deal with trade-in procedures, updating systems as required
- Receive and manage incoming calls
- Provide back up and support within the department

**Key Skills**
- Excellent customer service & communication skills
- Ability to plan and organise
- Computer Literacy
- Numerate
- Excellent attention to detail

**Key Characteristics**
- Ability to remain calm whilst under pressure
- Good time management
- Approachable
- Friendly
- Enthusiastic
- Able to work on own initiative as well as part of a team

**Benefits**
- Contributory pension scheme auto enrolled after 3 months dependent upon meeting Government criteria. (5% by employee and 4% by employer, rising if you choose, to 7.5% each after 5 years service), with an additional salary sacrifice option available.
- Holidays starting at 22 days per year, rising by one day a year to a maximum of 28 days after 7 years service, plus Bank Holidays (pro rata’s for part time workers).
- Career review via appraisal system, including any training required.
- Discretionary Sick Pay.
- Free uniform / overalls and overall cleaning.
- Free life assurance - 2 x annual salary should death in service occur.
- Free Personal Accident Insurance - covers employees both in and out of work with additional cover for loss of limbs or permanent disablement.
- Company paid Health Plan for employees and their children up to the age of 18 years. Partner option available too.
- Subsidised Will Incentive Scheme.
- Cycle to Work Scheme - discounted via salary sacrifice.
- Give as you Earn Scheme (G.A.Y.E.)
- Recruitment Incentive Scheme.
- Shower facilities at Head Office in Ferndown for sports enthusiasts.
- Optional Private Health Scheme which you can purchase at a discounted rate.
- Free car parking.
- Tea, Coffee and canteen facilities.

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