Administrator

**Job Description Administrator**

**Home Name: The Lodge**

**Location**: **Farnham Road, South Shields, NE34 0JR**

**Contract Type**:
**Job Title**:Administrator

**Reporting To**:Home Manager

**About the company**:
Marton Care is a modern company, with old fashioned values surrounding the loving care of vulnerable and elderly people. We believe that everyone deserves the very best that life has to offer in their dignified later years and our company is dedicated to achieving this.

At Marton Care our mission is to provide our Residents with a happy quality of life, exercising maximum independence, autonomy through choice and fulfillment, quietly and discreetly ensuring they are looked after in every way, in a warm and safe environment. Nursing and Residential care are just further chapters in a person’s life and our philosophy is to create a home from home environment. Our high standard of care embraces ‘Good Care Practice’ with a commitment to our staff to train and support them to become the best they can be.

**Duties Included (But not limited to)**:
Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.

Prepare and issue regular Management Reports within the prescribed timescales.

Process receipts of monies against Residents’ accounts. Maintain records.

Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.

Ensure continuity of the Payroll.

Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.

Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.

Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.

Operate office equipment such as fax, photocopier and computer as required.

Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re
- direct

Enquiries in a friendly and efficient manner.

Maintain stationery supplies.

Order and maintain records of Staff Members’ uniforms.

Arrange and calculate monthly stock takes and costs..

**A Caring Nature**:
An enthusiastic person-centered approach with a genuine passion for improving people’s lives daily.

**A Team Player Attitude**:
Do you work well in a group of likeminded people?

**Adaptability**:
The role is in a very fast paced environment; can you think on your feet and adapt quickly to changing situations?

**No Experience? No Problem**:
Marton Care Homes will provide a comprehensive induction program and training plan to ensure you are fully prepared to begin your new career within the Marton family.

Marton Care Homes are great environments in which to work. It takes a special kind of person to care and this could be you.

**Marton Care Homes Can Offer**:

- Competitive pay rates
- Paid DBS
- Professional training & ongoing career progression
- Company pension
- Free uniform
- Onsite parking
- **Please Note**:_In line with government legislation, from 15th March 2022 it is no longer a requirement to have both Covid-19 vaccinations to be considered for the position.._

**Job Types**: Full-time, Permanent

Pay: £11.60 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift

Work Location: In person