Peripatetic Library Assistant

Employer:

- Bracknell Forest Council
- Salary:

- £24,733 - £25,183 FTE inclusive of London Weighting
- Location:

- Libraries, Bracknell Forest
- Contract:

- Permanent
- Working Pattern:

- Evenings/Full Time/Weekends
- Hours:

- 37 hours per week.
- DBS Check:

- Enhanced
- Closing Date:

- 11/05/2025 at 23:59
- Reference:

- CM/25/310668

Join us in developing an improved Library Service, becoming hubs for our community and providing better opportunities for our residents.

**About you**:
You will quickly build rapport with customers, demonstrating patience, empathy, and a strong understanding of their needs.

You will be confident and enthusiastic, with a genuine passion for customer care and strong ICT skills, whilst also being self-motivated and resilient, showing determination to achieve results and make a positive contribution to the team.

**About the team**:
This is an exciting time to join the Bracknell Forest Library Service as we look to develop our libraries into Community Hubs.

You will be joining a team of dedicated staff plus volunteers, committed to delivering our core offers and wide-ranging events’ programme, providing an excellent service to all of our customers.

The post-holder will work an average of 37 hours per week across all Libraries, working two Saturdays out of three, with Thursdays as the corresponding day off during the weeks when Saturdays are worked. As the purpose of the role is to provide cover when and wherever required, the hours and locations of work will vary each week and the hours are not fixed. The postholders must, therefore, be able to work flexibly and travel between branches.

**Key responsibilities**:

- Provide a high quality service to the public via all service points within Bracknell Forest Borough Council, answering information enquiries in person, by telephone, and digitally, and to support customers in the use of ICT.
- Assist customers to issue, return and renew items of stock using the self-service kiosks.
- Promote areas of stock by creating and updating new monthly displays.
- Assist with the organisation and running of activities and events for all age groups to generate library income, including the sale of goods and services as required.
- Support volunteers allocated to branches, assisting with their training and helping them to feel part of the team.

**Our benefits**:

- 25 days* increasing to 28 days* after 3 years’ continuous service.
- The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.
- Hybrid working opportunities to support your wellbeing and work-life balance.
- An inclusive and social working environment with a variety of staff networks.
- Local government pension scheme.
- Life insurance cover (linked to the pension scheme)
- Enhanced maternity, paternity, adoption and fostering leave.
- Career development through internal and external training opportunities.
- A great office location next to travel links and Bracknell Forest’s thriving town centre.
- Employee Assistance Programme (EAP) to support your health and wellbeing.
- Sports and Social Club.
- Staff dental and health plans.
- Discounted leisure centre and gym membership.
- Supermarket discount.
- (pro rata for part time)

**Our values**:
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

**Interview date**:
Interviews will be held week Monday 19 May

**Want to ask us a question?**:
No agencies please.

**Equal Opportunities**:
**How to apply**: