Service/parts Advisor
2 weeks ago
We are looking to recruit a Service/Parts Advisor to work at our DM Keith Select dealership in Ossett.
As a Service/Parts Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the department. Advising Customers on technical queries and issues they may have, you will be first point of contact for booking in vehicles into the workshop for work to be carried out informing customer of the progress of their vehicle.
This is a standalone role therefore you will be required to assist other departments and customers in a helpful and courteous manner.
Main Purpose of Job
Creating outstanding customer confidence in the Aftersales experience by ensuring a professional performance and exceptional commitment to customer care.
Facilitating the efficient operation of the Service and Parts departments through the use of all available Aftersales departmental resources to maximise customer experience and profitability throughout all transactions.
Ensuring there is growth and development of the business through providing core, value added and incremental aftersales products whilst upholding full Duty of Care to our customer’s vehicles at all times.
To ensure the efficient and profitable operation of the Service/Parts department.
To plan organise and control the Service/Parts Department resources to maximise the sales, up sell and customer satisfaction.
To receive and identify stock. To check goods from suppliers.
To ensure accurate identification of customers' needs by means of brand systems, parts catalogues and computer stock lists.
To conduct all transactions with customers with the utmost courtesy.
If you are customer focused, results driven and have a great attention to detail, we want to hear from you.
Whilst previous experience is advantageous, full training is provided.
**Salary**: OTE up to £33,750 depending on experience
Hours of work are Monday to Friday 8am to 6pm with a half an hour lunch and Saturday 8.30am-12.30pm on rota basis.
Industry
**Automotive**
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Work Experience
**1-3 years**
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Salary
**£22,500 basic - OTE up to £33,750**
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City
**Ossett**
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Province
**West Yorkshire**
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Country
**United Kingdom**
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Postal Code
**WF5
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