Lift Supervisor
4 days ago
Salary - £45,000 increasing to £47,000 upon completion of your probation period
**A little bit about what we are looking for...**
Delivers day to day operational activity focused on internal and external customer management and overall team wellbeing. A leader of the future you will focus on outstanding operational performance constantly seeking improvement. You will role model best behaviours ensuring open and honest interaction with colleagues, residents, and teams to develop trust and challenge when things aren’t right.
We are happy to offer hybrid working with this role; You will be required to be in the office for around 2/3 days per week with the rest being from home, however please bear in mind we may need you to be in the office more within your probation and training. It's important to us that you feel fully ready and confident in the role before working from home. Of course if you'd prefer to be in the office more, then that is completely fine with us too
**Your responsibilities...**
- Be responsible for all aspects of our lift portfolio, ensuring services provided are customer focused and achieve statutory, regulatory, and contractual requirements
- Manage and document a quality control regime to ensure the lift services contractor delivers the planned preventative maintenance programme and response repairs in accordance with the requirements of the contract.
- Leading on aspects of contract management, including procuring and mobilising contracts; chairing core group meetings, setting appropriate KPI's and reviewing performance data.
- Investigate service failures and incidents in accordance with RoSPA or similar techniques and provide clear written reports on findings. Liaise closely with the health and safety team in relation to near misses, accidents, and potentially dangerous situations.
- To communicate well with both internal and external customers and other stakeholders.
- Provide weekly and monthly performance reports and KPI’s, evidencing the management of the respective contracts in adherence to statutory requirements.
- We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert._
- Qualifications and/or training that demonstrate that the person has the appropriate skills, knowledge, and experience to meet the requirements for the post.
- Relevant Qualifications/experience in contract management or similar
- EOR 202
- Having a clear understanding of the statutory regulations such as LOLER & PUWER.
- NVQ Level 3 Lift engineering qualification.
**Job Types**: Full-time, Permanent
**Salary**: From £45,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leicester: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Leicester
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