F&b Supervisor

7 days ago

Blackpool, United Kingdom Blackpool Football Club Hotel Full time

**Food and Beverage Supervisor.**

To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and always maintained in line with our guest expectations.

Duties include:

- Assist in creating a warm and welcoming environment for our guests
- Ensure that guests are seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
- Familiarise yourself with the menu and as much information about the food and beverage offering available to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Ensure the restaurant areas are clean and always presented well and assist with cleaning and housekeeping duties as required
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
- High standard of personal presentation
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude towards guests and colleagues
- Ability to work as part of a team
- Be able to lead a small team
- To manage a rota and requested time off
- To act as a hotel duty manager
- Positive and flexible approach to work (weekend and evening work will be required)

**Job Type**: Full time (30 hour per week)

**Benefits**:

- On-site parking

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift

Ability to commute/relocate:

- Blackpool: reliably commute or plan to relocate before starting work (required)

Pay: £8.05-£12.71 per hour

Additional pay:

- Tips

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Blackpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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