Events Operations Executive

2 weeks ago

London, United Kingdom Kisaco Research Full time

We are looking for an events executive who will be responsible for the organisation and operational aspects of running a series of global business forums across a range of industries. The forums usually consist of a conference with sponsors and can range in size up to 500 attendees. The Event Operations Executive will be required to work with a proactive attitude and support on the delivery of the events.

**Key Job Responsibilities**:
To deliver and project manage all logístical aspects of our events including:

- Speaker management & liaison
- Delegate communications and customer service
- Creation of event documentation
- Liaison with cross functional team: production, marketing and sponsorship/sales
- Creation of Content & Networking Platform
- Customer service
- Book accommodation (where necessary and agreed with producer)
- Compile and send out speaker logístical information
- Manage speaker expenses and costs (where necessary and agreed with producer)
- Co-ordination and collection of speaker presentations pre-conference
- Work with producer to be on top of any changes to programme including speaker drop-outs/replacements
- Ensure attendee lists, delegate and speaker badges are complete and accurate
- Regularly monitor and liaise with Conference Producers and Sales Executives regarding guests, speakers, sponsors and other attendees
- Badge preparation and creation
- Ensure all equipment, signage and documentation is dispatched safely and securely to the venue and back
- Create evaluation forms
- Manage and collate event evaluations and appropriate distribution
- Update documentation where required
- Uploading of supplementary documentation on the websites
- Minimum 18 months events experience
- Ambitious, driven to succeed
- Some experience of working in high pressure environment
- Effective verbal and written communication skills
- Must be flexible and have the ability to work under pressure, accurately and calmly
- Excellent customer care skills
- Ability to work on multiple projects at the same time
- High level of IT competency - must have strong computer skills including excel, word and power point
- Ability to meet tight and sometimes changing deadlines, acting professionally and seamlessly throughout
- Must be a team player
- Excellent written and oral skills, report writing skills essential
- Ensure efficient and sensitive handling of confidential information

About Kisaco Research:
Kisaco Research works with the early adopters and leaders of growth markets in driving their respective industries forward and in providing the right knowledge, learning and social opportunities to stimulate business growth quickly and effectively. Kisaco Research produces, designs and hosts B2B industry conferences and exhibitions. Our platforms are neutral, so that our attendees get the right information from the most relevant people. Our level of research ensures the topics and products we offer are of utmost relevance and timeliness; our 30+ years of combined experience in the event industry means we have an unmatched level of strategic social engineering onsite.

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