Support Coordinator

Support Coordinator - Level 3

Young People’s service, Gateshead

Permanent, Full Time (37.5 hpw)

Salary of £22,500 pa, plus Brilliant Benefits

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fabulous job opportunity for you to join our awesome team as a Support Coordinator. We support our brilliant customers who have mental health problems and complex needs. They live in 24/7 supported accommodation, semi supported accommodation or dispersed properties all linked to our service.

We help our customers by creating support plans that reflect their individual needs and work towards them living independently and moving through our accommodations and eventually finding their forever home.

You’ll help change our customer’s lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You’ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer’s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements.

You’ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference

**About you**

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe) You’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system. This means that you don’t have to be in the office as you can complete support plans on the go.

It would be amazing if you’ve had a job in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here

As this is a community-based job, you’ll need to travel around to spend time with your customers. You could do this role using public transport, or if you drive and have access to a vehicle that would also be amazing (We pay your expenses to cover this use)
- When you join as a Support Coordinator, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**Working hours**

We provide 24-hour support to our customers each day and every day. You’ll work on a rota basis and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you

**About our team**

You’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

Our Senior Client Service Manager is Carly who has a wealth of knowledge behind her. Nicole is our Client Service Manager, she has worked her way up from Support Worker learning everything there is to know. They’re both perfectly placed to support you as you join.

There are 22 of us in the team and we don’t just love to support our customers, we’re there for each other too Within our team we have Management, Clinical staff, Support Coordinators and Support Workers.

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**More about this job**

If you’re not reading this advert on our job pages, press the **APPLY NOW** button to access lots of useful stuff You can download the Support Coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards

**Work Locations***: Gateshead (Chiswick Gardens) 16 Chiswick Gardens Gateshead NE8 3US

**Closing Date***: 31.Jan.23, 5:59:00 PM