Admin Support Officer

NHS AfC: Band 2

**Main area**
- Clinical Engineering

**Grade**
- NHS AfC: Band 2

**Contract**
- Permanent

**Hours**
- Part time - 30 hours per week (Monday - Thursday between the ours of 8am - 5pm, cross site - on a rota basis)

**Job ref**
- 164-5571026

**Site**
- Cross site working - City and QMC

**Town**
- Nottingham

**Salary**
- £22,383 per annam

**Salary period**
- Yearly

**Closing**
- Today at 23:59

Job overview
- An exciting opportunity has arisen to work in the Business Support Unit based within the Clinical Engineering service. As an Admin Support Officer you will work as part of a team to support the administration processes in Clinical Engineering. You will promote the smooth and efficient performance of the services and make a direct, positive contribution to the work of the team.Main duties of the job- You must be able to undertake general office duties and be confident in receiving telephone calls and dealing with staff and contractors face to face. You must have previous administration experience and need to be able to log accurate requests on the Clinical Engineering equipment management database.- This role also entails working closely with the Medical Equipment Libraries and the Medical Equipment Service Units.- Previous experience of working in a hospital setting would be an advantage.Working for our organisation
- Clinical Engineering provides a comprehensive range of medical device services, delivered by a multidisciplinary workforce of engineers, scientists, technical, clinical and business support professionals.- The Clinical Engineering team has over a 100 members of staff. You will be working as part of the Business Support Unit, who form part of this Clinical Engineering service.- Detailed job description and main responsibilities
- In addition to the summary below you need to familiarise yourself with the full job description and person specification documents attached to this advert.- Daily work associated with the running of the Clinical Engineering Response Centre, Business Support Unit and Medical Equipment Planning Unit (MEPU) by:
- Answering the customer services telephones, ensuring that queries are dealt with in a suitable manner depending on the nature of the call.- Retrieval and distribution of documentation, recording who it has been distributed to and on return refiling.- Undertake general office duties.- Undertake reception duties to support the MESU workshops and Medical Equipment Library.- Daily work associated with procurement and cross-charging.- Supporting general enquiries received via the MEPU mailbox and phone.- Chasing Medical Equipment Planning Group (MEPG) orders.- Raising service requests for approval requests made via the medical device approval request form.- Raising equipment planning service requests for confirmed orders.- Minute taking.- Various chasing.Person specification

**Qualifications**:
Essential criteria
- GCSE standard at grade C including English and Maths

Experience

Essential criteria
- Experience of customer service centre working
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.