Data and Administration Lead

Overview:
Looking for a rewarding career where you can use your passion and skills to help others stop smoking?

As a part of **Change Grow Live** team, you’ll help people get to where they want to be and make a difference in their lives.

We at **Change Grow Live** are a charitable organisation deeply committed to our belief that we can positively impact the lives of those who use our service. We provide unwavering support and respect within a safe environment, treating each individual with personalised care.

Embedded in our organisation are the core values of being** 'Open, compassionate, and bold'**. Our dedicated team members embody these values daily as they work towards our mission of empowering individuals to transform their lives, foster personal growth, and embrace life's full potential.

An excellent opportunity has arisen for a **Data and Administration Lead** to work for Change Grow Live, **SmokeFree Hull. **The service provides high quality face to face, and remote stop smoking interventions to individuals aged 12 + living in Hull.

**Salary**:£34,700.09 - £36,635.38 dependent on experience (based on full time hours, pro rata for part time)
**Hours**: Full Time 37.5 hours per week

**Where**:Hull

**Responsibilities**:
**Role Specific responsibilities**:

- Line management of a team of administrative staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
- Produce and provide accurate data reporting in line with home office, OHID, commissioner requirements.
- Share information sensitively within the terms of information sharing protocols with a range of agencies when necessary, in line with Change Grow Live policies and contractual requirements.
- To be the main port of call for all data relating matters as well as undertake regular and ad hoc requests from Regional Director’s, Service Manager and Commissioning Data.
- Contribute to the management of an effective appointments system and all elements of office administration, e.g. photocopying, filing, minute taking.
- To promote the benefits of stopping smoking and the stop smoking services through a variety of mechanisms.
- Maintain strong governance and monitoring systems, ensuring a consistent, high quality service and ensure professional standards are met and best practice is implemented.
- To deliver training (as required) to staff and volunteers to ensure administrative requirements and data recording within the service are maintained.
- Provide additional administration support to ensure the smooth running of Operations across the service when needed i.e.

**About You**:

- Experience of line management, ability to lead, inspire and develop a team
- Experience of carrying out statistical analysis of data/information
- IT literacy and experience of using data management systems including proficiency in word processing, data entry, maintaining databases and familiarity with Outlook, Word and Excel
- Experience of managing office and administration functions
- A professional, empathetic and non-judgmental attitude towards service users
- Knowledge and experience of delivering services which evidence high performance and quality standards
- The willingness to keep up-to-date will local and national trends and undertake own training and development as required
- Understanding of the harmful effects associated with smoking
- A clear understanding of data protection, information sharing and confidentiality issues
- Excellent minute taking skills
- Experience of chair team meetings
- Knowledge of Health and Safety requirements and procedures
- Experience of the effective use of leading on supervision

**What We Offer**:

- 25 days of annual leave (plus bank holidays), increasing annually for first five years.
- A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
- Participation in a contributory pension scheme.
- A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
- A warm and supportive team environment.
- Extensive training, career development, and progression opportunities.
- Generous Refer a Friend Scheme.

**Ready to Begin Your Journey with Change Grow Live?