Hotel Receptionist

2 weeks ago

London, United Kingdom Hyatt Regency London - The Churchill Full time

**Receptionist/Host: £24,100 + Service Charge, expected £350.00 every month**

**Just some of the benefits you will enjoy as **Receptionist** **at Hyatt Regency London - The Churchill**:

- Free meals on duty at our colleague restaurant
- 12 free hotel nights per year of service across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
- And lots, lots more

**About the role - Receptionist/Host**
- Enabling a smooth arrival and departure experience including rooming and delivering luggage
- Ensuring that all guests have the appropriate credit facilities established
- Obtaining passport and following all other procedures as per local legislation and Hyatt’s Data Privacy
- Handling all cash transactions and billing
- Assisting guests during their stay
- Maximising revenue opportunities through up selling
- Providing all required information about the Hotel, available services and facilities.

**About Hyatt Regency London - The Churchill**

Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes and Afternoon Tea at The Montagu and snacks and cocktails at award-winning Churchill Bar & Terrace.

**Job Types**: Full-time, Permanent

**Salary**: £24,100.00-£28,300.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Wellness programme

Schedule:

- 10 hour shift
- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- This is a hotel receptionist role which includes checking in and out guests, answering the phone, assisting guests with queries, and above all else providing great customer service levels as expected in a 5 star hotel. Please reply with 'YES' to confirm that you are excited by this opportunity to wow our guests.
- As we are a hotel that is open days 365 days a year, weekend shifts are also included. Please reply 'YES' to confirm you are available to work any day, weekends included.

Work authorisation:

- United Kingdom (required)

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