Administration Assistant

**About the role**:
This is a great opportunity to join Royal Berkshire Fire and Service a Public Service provider who invests in the development and wellbeing of their employees.

**As part of the Operational Support and Improvement Team, you will be responsible for liaising with a range of key stakeholders to support the delivery of an effective operational response to the people of Berkshire. The role will involve working closely with and supporting the Operational Support and Improvement Officer in maintaining the key areas such as operational crewing, transfers, promotions and placements. The role will play a key part in contributing to the success of some of our strategic commitments:

- **We will ensure a swift and appropriate response when called to emergencies.**
- **We will ensure that RBFRS provides good value for money**

**About you**:
You will possess excellent communication skills and the ability to work in a team environment, as well as be able to work independently. Confidence and resilience to make appropriate decisions are required in this critical role to ensure that service provision is monitored and maintained.

**The key focus of this role**(Key Responsibilities and Deliverables)** is**:

- To create and maintain reports, spreadsheets and correspondence using a variety of software including MS Office software systems.
- Support the maintenance of the establishment, personnel register against operational positions detailing qualifications, temporary moves, promotions and long-term absences to maintain a balanced operational workforce across the Service.
- Support the process required to ensure moves are completed and shared with appropriate teams. Manage and maintain the transfer request register and promotion eligible lists to ensure processes and procedures are in line with policies.
- Support the process and complete administration tasks associated with Wholetime Apprentice placements.
- Contribute and support with the management, coordination and delivery of projects and tasks assigned to the Operational Support and Improvement and Hub Management teams.
- The post holder will also be required to work ‘cross department’ internally and externally to the Service, ensuring business continuity and resilience arrangements are maintained.
- Ensure adherence to processes and procedures, escalating as necessary to appropriate senior management.

**Key role requirements (knowledge, skills and experience)**:

- Good interpersonal skills, able to clearly and concisely express oneself and engage with internal and external stakeholders at all levels
- Experience of delivering tasks to the required standard, planning time and activity to meet deadlines, successfully executing a wide range of tasks
- Confident and able to work independently and to work with and support others
- Good IT skills, ability to produce accurate documentation and records using MS Office software products
- Experience of using databases and internal systems to accurately enter, maintain and interrogate data
- Office based administration experience
- Demonstrable organisation and prioritisation skills

**Application and selection process**

The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process.

**Please see the link to the **Job Profile/Person Specification**.

Appointment is conditional upon undertaking an Enhanced Disclosure and Barring Service (DBS) check.

Rechecks will be required in line with the Disclosure and Barring Service (DBS) and **Recruitment of Ex-Offenders Policy**.

**It is anticipated that the assessment/interview process will run week commencing 21 July 2025.**

**Anticipated start date: End of August 2025**

**Please view our privacy notice via this link **Applicant Privacy Statement**

**Our Commitments**:

- Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity. All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. _
- We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work._
- Simply: The communities we serve are varied and diverse, we should be too._
- To find out more: _Equality, Diversity and Inclusion_
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- Royal Berkshire Fire and Rescue Service is committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment._
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