Retail Sales Administrator

**Position Title**:Retail Sales Administrator

**Position Type**: Regular - Full-Time

**Position Location**:Scarborough

**Requisition ID**: 18598

For over 60 years we’ve been the number one branded player in frozen potato market. When it comes to bringing the nation together at mealtimes with simple, delicious and great tasting food we’re kind of a big deal
You won’t just find us in supermarkets though. As well as owning a household retail brand, our respected foodservice business works in close partnership with distributors, chefs and caterers across thousands of the country’s pubs, restaurants, hospitals and schools.

**We are passionate about potatoes.**
**But we’re even more passionate about our People**

**ABOUT THE JOB.**

The Retail Sales Administrator will provide key assistance and support to the Customer Managers and Finance Business Partners across key accounts. The role will ensure key processes, spreadsheets and data is analysed and maintained on a timely basis. The role will ensure accurate customer agreements are created; claims are processed and coordinate new product line and promotion nominations forms accurately and on time.
The Retail Sales Administrator will also engage with our customers to provide support with ad hoc reports, maintain key trackers and escalate any queries with claims to reach satisfactory conclusion. You will also be responsible for
- **Agreements** - working in partnership with Customer Manager to take responsibility for the management of the internal promotion processes.
- ** Pricing** - Prevention of pricing claims through performance of customer pricing checks as appropriate to ensure alignment between customer systems, McCain systems and forecast files at any point in time in accordance with the current approved agreement with the customer.
- **Claims**:

- In partnership with the Commercial Finance Business Partners look at ways of streamlining the end to end approval process whilst maintaining appropriate segregation of duties from logging, matching, validating and approving all customer related invoices and trade spend management. Immediate escalation of any invalid claims to the appropriate Customer Manager and supporting in ensuring resolution
- **New Line Forms**:

- In partnership with the Customer Managers ensure timely submission of the relevant documentation and product samples.
- ** Promotion Nominations** - In partnership with the Customer Managers ensure timely submission of the relevant documentation. Working collaboratively with internal and external functions to ensure alignment in terms of dates and planned volumes.
- **Customer Adhoc Reporting** - Responsibility for updating internal trackers as defined by each Customer Manager such as EPOS trackers and customer promotion plans. This will include building knowledge of Retailer internal systems and understanding how we best use the information available to build our understanding of the customer dynamics
- **Holidays & Expenses** - Responsibility for the tracking and reporting of the Sales team holidays. Prepare and submit the Business Unit Controllers expenses on a monthly basis to avoid credit card charges

**WHAT WE’RE LOOKING FOR**

You’ll have experience of working within a Commercial or Customer Sales environment and you’ll be passionate about delivering the best result for our customers. We’re looking for someone who is a confident communicator both written and verbal, aswell as commercial awareness and knowledge of retail sales market trends.

You’ll also have
- Analytical skills
- Ability to influence across all levels of the team
- Good computer skills and familiar working with different data bases.

**WHAT’S IN IT FOR YOU?**

Although we do encourage you to taste the goods you’ll be pleased to know we don’t pay you in chips. For working hard, you’ll also get a great salary and some pretty good benefits including:

- An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
- Flexible holidays - where you can buy & sell up to 5 days holiday per year
- Private medical insurance scheme
- Optional health cash plan
- Cycle to work scheme
- ‘Chips In’ Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe
- And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out.

**WHERE YOU’LL WORK**

Our Head Office is in Scarborough, North Yorkshire and we operate a hybrid working policy here at McCain.
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around