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Medical Receptionist

2 weeks ago

Port Glasgow, United Kingdom Port Glasgow Medical Centre Full time

We are a friendly, 4-partner, GP training practice in Port Glasgow with approximately 5300 patients. We are looking for a well-organised, highly motivated individual to support our existing team in providing a first-class service to our patients. Applicants must have excellent communication skills and computer literacy. Experience of working in general practice is preferred, but full training will be provided. This position is perfect for someone who enjoys face-to-face interaction with patients, as well as administrative work. Individuals with knowledge of medical terminology strongly preferred. The ability to use your initiative, work under pressure and work as part of a team is essential. Applicants must also be flexible to cover for annual leave and sick leave. To apply, please send your C.V. with a covering letter to: Mrs Morag Christie, Practice Manager, Port Glasgow Medical Centre, 4 Dubbs Place, Port Glasgow PA40PS.For informal enquiries, please contact Morag on
01475 705604

**Responsibilities**:

- Answer and direct incoming telephone calls.
- Triage, and arrange appointments with Clinical Staff /amending appointments.
- Sign post patients to the appropriate Health Care professional
- Processing prescription requests
- Dealing with Patient Queries
- Scanning mail
- Managing GP diaries
- Patient administration (registrations, correspondence etc)
- Consult with other departments (Pharmacies, Nursing Homes, Treatment Room, Hospitals etc) to ensure Patient receives appropriate care
- Other admin duties as set out by practice
- Have knowledge of Emis and Docman software

**Job Types**: Part-time, Permanent
Part-time hours: 30-35 per week

**Salary**: £10.56-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday