Customer Service Advisor

5 days ago

Rotherham, United Kingdom Webhelp Full time

**Job Advert**
Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Service Advisor to join our team at Dearne Valley. If you've got a passion for premium cars and a knack for delivering top-notch service, then we’re looking for you.

**Your qualifications and experience**
- Team Player: Be part of a winning team that delivers first-class telephone support to BMW Group's valued customers. Your role? To delight and support them all the way
- Product Pro: Become a BMW Group aficionado Master our products inside out to meet customer needs and be their trusted guide on their journey
- Brand Ambassador: Showcase the BMW Group brands with pride. Your integrity and expertise will nurture customers, building lasting relationships
- Trust Builder: Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience
- Smooth Operator: Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience

**What we’re looking for**
- Writing and phone pro: Your telephone manners are smoother than a joyride and written communication is to the tee
- Organisational champ: Love juggling tasks in a detailed, fast-paced environment? Your knack for coordination will shine here.
- Auto enthusiast: Passionate about premium cars? Show us your understanding of the automotive industry.
- Flexibility first: Ready to adapt your schedule to meet organizational needs? Flexibility is your middle name.
- Speedy output: You can handle a high volume with finesse
- Office guru: MS Office is your playground, and computer literacy is your superpower
- Organisational whiz: Keeping things in order is your second nature
- People person: Your interpersonal skills are off the charts
- Talk the talk: Your verbal skills leave a lasting impression
- Multitasking marvel: Juggling is your specialty

**What's in it for you**
- Salary of £21,757 plus free lunch
- Access to an employee discount portal with savings up to £1,000 a year on groceries, online shopping, cinema, and travel - who doesn't love savings
- Take care of your mind, body, and soul with our Employee Access Programmes
- Say hello to a dazzling smile with our dental plan and enjoy fast access to a private GP
- Never stop learning and growing with on-demand training and educational videos for both adults and kids

Job Reference: UK02275

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