Air Ambulance Ground Support Assistant

**Vacancy Name**

Air Ambulance Ground Support Assistant

**Vacancy No**

VN1174

**Employment Type**

Full-Time

**Division**

Air

**Work Location**

**Job Details**

**/**Position**:Air Ambulance Ground Support Assistant**
**/**Location**:Bournemouth Base (Proximity to base within 60 minutes essential)
**/**Working Hours**:Monday to Friday, 4:00pm-8:00pm with On-Call Rota (Week On / Week Off) covering 8:00pm-7:00am
- Competitive Salary + On-Call Allowance + Excellent Benefits
- Play a vital role in life-saving missions
- **For more details, read on**

We are looking for a reliable and proactive individual to join us as an Air Ambulance Ground Support Assistant to join our life-saving operations team based in Bournemouth. Working closely with flight crews, paramedics, and ground support staff, you will play a key role in delivering the essential ground operations that underpin our air ambulance service, ensuring everything is in place to respond quickly to emergency missions.

This is a hands-on role responsible for all ground-based aspects of air ambulance operations, including manoeuvring aircraft, maintaining and restocking the ambulance, managing site access and security for flights out of hours, and ensuring strict standards of cleanliness and readiness are upheld.

This is an ideal opportunity for someone with a practical background and a passion for supporting critical care services, looking to make a meaningful difference in a fast-paced and dynamic environment. You will be trusted with critical responsibilities and given the opportunity to make a tangible impact within a fast-paced, life-saving service.

**/**About us**:
Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.

With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.

**/**Responsibilities**:

- Assisting the medical team with loading and unloading of patients on both the aircraft and ambulance
- Coordinating and performing aircraft towing, including aircraft manoeuvring in/out of hangar, in line with company towing procedures and ensuring safety of personnel and product
- Conducting routine checks and inspections of the ambulance, including fuel levels, tyres, lights, and other essential equipment, when the Emergency Care Assistant is off shift
- Assisting and coordinating the refuelling of aircraft with the operations team / operating crew
- Ensuring the aircraft and ambulance is cleaned and sanitised after each mission or shift. This includes cleaning windscreens, equipment, and interior and exterior surfaces, adhering to strict infection control guidelines and disinfection procedures
- Ensuring the aircraft is equipped with necessary medical supplies and equipment before missions to ensure readiness for the next shift
- After a mission, assisting with securing the aircraft in the hangar, as well as putting away vehicles
- Managing and disposing of waste materials, including clinical and hazardous waste, according to established procedures and regulations
- Providing site access to flight crew, medical personnel and third-party ambulance providers
- Ensuring the security of the premises by locking doors, windows, and gates when not in operation, and managing the alarm system
- Supporting the facilities team with the cleanliness and tidiness of the hangar, including sweeping floors, cleaning maintenance stands, workshops, and storage areas
- Being aware of and adhering to health and safety policies and procedures for all activities
- Assisting the ground support team with tasks including inspecting and performing preventive maintenance on vehicles, support equipment, and tools

**/**Skills, Qualifications and Experience required**:
**Essential**
- Willingness to undergo training in aircraft towing, infection control, and health & safety
- Previous experience in similar roles, such as hangar assistant, ground handling, or general maintenance
- Experience working in a safety-critical or time-sensitive environment (e.g., aviation, emergency services, logistics, or similar)
- Physically capable of lifting, loading, and equipment handling
- Strong problem-solving skills and calm under pressure
- Clear communication with multidisciplinary teams
- Attention to detail and a methodical work approach
- Basic IT proficiency (Word, Excel)
- Commitment to reliability, confidentiality, and professionalism
- Full UK Driving Licence
- Must live within 60 minutes of Bournemouth base

**Advantageous**
- Experience in airport ramp, ground handling, or maintenance roles
- Understanding of aviation safety, aircraft cleaning, and support logistics
- Familiarity with transporting critically ill patients
- Knowledge of clini